Dubai: Dubai Land Department (DLD) continuously works through its various sectors to develop services provided by its partners, with the most recent effort being the development of the real estate valuation companies and valuator classification project by the Real Estate Regulatory Agency (RERA), in recognition of the important services they provide to various parties in the real estate market. The deadline for updating real estate valuation companies and valuators’ data and uploading the required documents to the Trakheesi system is 31 December.

This project comes as a result of DLD’s awareness of the professional real estate business sector’s requirement of classification for those working in the real estate valuation profession. There are currently 71 valuators working in 48 real estate valuation companies according to international standards, characterised by transparency and professionalism, to ensure the quality of their performance, reflect positively on the real estate market by establishing confidence in the investor community.

Ali Abdulla Al Ali, Director of the Real Estate Licensing Department at DLD, said: “The project reflects DLD’s endeavours to continue launching initiatives aimed at developing the performance of real estate companies, ultimately ensuring the provision of high-quality services to all parties in Dubai’s real estate market, in line with DLD’s vision to position Dubai as the world’s premier real estate destination and a byword for innovation, trust, and happiness. This project also aims to raise the level of efficiency and quality of real estate services provided to customers, and is considered the first-of-its-kind globally.”

Al Ali added: “we believe in the important role played by real estate valuation companies, providing them with the tools necessary to play their role in full transparency and stimulating honest competition among all players in this field, based on predetermined objectives. This allows customers to be aware in advance of the classification of companies and the extent of their compliance to the laws and professional ethics before they decide on employing any of them. We worked to establish a reputable community for real estate valuators in the Emirate, and we constantly monitor their performance and commitment to professional ethics.”

The real estate valuation company classification project is based on the gold, silver, bronze, and general categories, and is based on four main criteria and 10 sub-criteria. The main criteria are number of valuation transactions, valuation company’s compliance with laws and regulations, experience of the real estate valuation company, and efficiency and distinction of real estate valuation companies.

The real estate valuator classification project is based on the five star-classification system, and is based on four main criteria and nine sub-criteria. The main criteria are number of valuation transactions and their value and type, customer happiness and the extent to which the real estate valuator adheres to the laws and regulations, experience of the real estate valuator, and social responsibility initiatives and education.

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About Dubai Land Department:

Dubai Land Department (DLD) was founded in January 1960 to establish the most prominent real estate sector in the Middle East and the world. It provides outstanding and integrated services to all its customers while developing the necessary legislation to propel the real estate sector in Dubai through the regulation of the sector, organising and promoting real estate investments, and spreading industry knowledge in search of regional and worldwide real estate innovation.

DLD seeks regional and worldwide innovation in real estate with the aid of its active sectors that include real estate registration services, real estate investment promotions, and corporate support, and with the aid of its active organisations that include the Real Estate Regulatory Agency, the Dubai Real Estate Institute, and the Rental Dispute Centre.

Unified Toll Free Number:

In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call centre number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Centre enquiries.

© Press Release 2019

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