Abu Dhabi: Abu Dhabi Islamic Bank (ADIB), a leading financial institution, has received the award for ’Best Islamic Bank in the Middle east and Best Islamic Bank in the UAE’ at the EMEA Finance Middle East Banking Awards 2019. The accolade recognises ADIB’s track record of delivering innovative Sharia’a compliant products to its customers while consistently providing a high-quality of personalised service, both in branches and online. In addition to that, the bank was awarded with the best corporate social responsibility award.
The EMEA Finance Banking Awards was launched in 2008 and distinguishes the best-performing commercial, investment and Islamic banks, as well as asset managers and brokers, in countries across the Middle East. Winners are chosen based on a readers’ poll, as well as input from industry analysts, corporate executives, financial experts and independent research.
Khamis Bu Harron, ADIB vice chairman, said: “Winning such a reputable award is a testament to the hard work of colleagues at ADIB. Over the last year, the bank has strived to enhance its customer offering by introducing new digital banking services and enriching the customer experience provided across its branch network. We are preparing a number of exciting projects and developments for launch in 2019 which can augment our standing as a leading Islamic bank. We are also grateful for the corporate social responsibility recognition. Corporate social responsibility has always been an integral part of ADIB’s culture. As a responsible bank, we dedicate our time to initiatives with volume and impact, and this award is a reflection of our commitment to make a real difference in society.
Since its foundation, ADIB has represented a pillar of the global Islamic banking industry while also making significant contributions which support the growth and diversification of the UAE economy. ADIB continues to focus on delivering high quality products and services to its wide range of clients. The bank’s focus on technology has been well-received by customers, with over 90% of transactions now conducted through automated or digital platforms.
ADIB is currently undergoing a digital transformation programme to boost the bank’s productivity and enhance the customer experience. An initial phase in the bank’s digital strategy was the launch of ADIB Express, a new generation of technology-enabled branch balancing automation with a highly-personalised experience. ADIB Express branches have been welcomed by customers as staff now have more time to spend on addressing customers’ specific needs and delivering tailored financial advice.
ADIB is a leading bank in the UAE with more than AED 124 billion in assets. Its 1 million customers benefit from the third largest distribution network in the UAE with 81 branches and more than 700 ATMs. The bank also offers world-class online, mobile and phone banking services, providing clients with seamless digital access to their accounts 24 hours a day. ADIB provides retail, corporate, business, private banking and wealth management solutions. The bank was established in 1997 and its shares are traded on the Abu Dhabi Securities Exchange (ADX).
In the UAE, the Bank has more than 2,000 employees and remains one of the leading banks in the recruitment, development and promotion of local talent in all the markets in which it operates. The bank has one of the highest Emiratisation ratios with more than 36 percent of the bank’s workforce being UAE Nationals.
ADIB has presence in six strategic markets: Egypt, where it has 70 branches, the Kingdom of Saudi Arabia, the United Kingdom, Sudan, Iraq and Qatar.
Named “Best Bank in the UAE” by The Financial Times’ The Banker publication, ADIB has a rich track record of innovation, including introducing the award-winning Ghina savings account, award-winning co-branded cards with Etihad and Etisalat and a wide range of financing products.
For media information, please visit www.adib.ae or contact:
ADIB Brunswick Group
Radwa Shehab Mouaffak Haijar
Head of External Communications Account Director
Direct: +971 2 6910169 Direct: +971 2 234 4600
Mobile: +971504734482 Mobile: +971561748183
© Press Release 2019