|02 February, 2020

UAE nationals looking to recover VAT on building homes must switch from email applications to e-services platform

The Federal Tax Authority announced the new decision, which is set to save time and expedite VAT recovery procedures.

Abu Dhabi: The Federal Tax Authority (FTA) announced that requests from UAE nationals wishing to recover Value Added Tax (VAT) incurred on the construction of their new homes are to be submitted exclusively through the new feature on the e-Services platform starting from today (Sunday, February 2, 2020).

Launched in January 2020, the new feature allows the UAE nationals to recover VAT more easily, the Authority explained in a press statement, adding that as of today, applicants must switch from email application to the e-Services platform, which is set to save their time and expedite the procedures for VAT recovery.

The press statement went on to assert that the new platform offers the best and easiest way for UAE nationals to recover the VAT they incurred on the construction of their new homes, noting that the system was launched following a series of tests confirmed it was fully functional, accurate, and efficient.

The new platform is available on the FTA website; it is easy to use and only requires a few simple steps, the Authority asserted. UAE nationals who are deemed eligible to recover VAT incurred on the construction of their new homes will receive an email listing the documents they are required to submit to complete their application. Once the documents are verified, the applicant is notified and the Authority proceeds to confirm that the amount to be refunded matches the sum of the Tax Invoices submitted. Following final approvals, the refund amount is transferred to the applicant’s bank account.

The statement revealed that the Authority had conducted a survey with UAE nationals looking to recover the VAT they incurred on building their new homes, as well as with Tax Agents. The poll inquired about the efficiency of the new platform, where respondents’ observations were taken into consideration. The FTA stressed that the new platform was designed in accordance with the latest standards to ensure its efficiency, speed, ease of use, and clarity of procedures.

The Federal Tax Authority went on to list the four documents required to submit a request through the new platform, namely, a copy of the applicant’s family book, a building permit included in the certificate of completion issued by the Municipality, a copy of the Emirates ID of the applicant, and a document indicating the date from which the building has been occupied (e.g. an invoice for setting up electricity and water services).

The Federal Tax Authority called on nationals  wishing to recover the taxes they incurred on the construction of their new homes to review the guideline the FTA had issued in January 2020, which are available through the FTA official website. The manuals provide a simple yet comprehensive explanation of the steps that need to be followed to locate, fill, submit, and track the VAT recovery request form.


The Federal Tax Authority was established by Federal Decree-Law No. (13) of 2016 to help diversify the national economy and increase non-oil revenues in the UAE through the management and collection of federal taxes based on international best practices and standards, as well as to provide all means of support to enable taxpayers to comply with the tax laws and procedures. Since its inception in 2017, the FTA has been committed to cooperate with the competent authorities to establish a comprehensive and balanced system to make the UAE one of the first countries in the world to implement a fully electronic tax system that encourages voluntary compliance, with simple procedures based on the highest standards of transparency and accuracy – beginning from registration, to the submission of tax returns, to the payment of due taxes through the Authority’s website: www.tax.gov.ae 

© Press Release 2020

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