Emirates Motor Company unveils renovated Mercedes-Benz showroom and service center in Abu Dhabi

Abu Dhabi – Emirates Motor Company, the authorized general distributor for Mercedes-Benz in the Emirate of Abu Dhabi, is delighted to announce the grand reopening of the Mercedes-Benz showroom at Marina Mall. The extensively renovated Certified Pre-Owned (CPO) showroom, spanning an impressive 2,450 square meters, promises a luxurious new experience for Mercedes-Benz enthusiasts.

Nestled in the heart of Marina Mall, the revamped showroom showcases a captivating collection of 20 Mercedes-Benz vehicles, ranging from sleek sports cars to versatile SUVs. As visitors explore the impressive selection, they can indulge in the experience while savouring freshly brewed coffee from the inviting barista corner. With three dedicated customer welcome and consultation areas, guests will receive personalized attention from our team of experts.

For those seeking more than just automobiles, the Mercedes-Benz Lifestyle and Accessories Shop awaits visitors with a tempting array of the iconic brand's lifestyle collection and merchandise. Moreover, the dedicated CPO showroom features a private vehicle handover bay, ensuring a seamless and convenient handover service for our valued customers.

As part of our commitment to embracing sustainable mobility, the new showroom proudly accommodates two electric vehicle chargers for Mercedes-Benz all-electric vehicles. Additionally, two customizable TV screens engage and inform visitors, while a captivating highlight vehicle stage, accompanied by a vast 7-meter LED display, offers a fully immersive and personalized experience.

Every Mercedes-Benz Certified Pre-Owned Car undergoes a rigorous 53 multi-point inspection to ensure the utmost quality and satisfaction for our customers. Backed by a minimum of 12 months warranty and 12 months of roadside assistance, our approved vehicles provide peace of mind and confidence with every purchase.

Furthermore, Emirates Motor Company is also thrilled to unveil the extensively renovated Mussafah Service Centre on July 1st. Spanning an impressive 2,500 square meters, the service centre boasts a revamped experience featuring a new service lane concept that allows customers to drive directly into the facility. Six exclusive semi-private consultation areas with five digital screens enhance the customer experience, offering a customized and interactive service journey.

Designed for customer convenience, the Mussafah Service Centre also features a barista corner, a dedicated Mercedes-Benz Boutique, a renovated Parts Sales Counter, and state-of-the-art amenities. With six receiving bays, all furnished with lifts, 16 delivery bays, EV chargers, and dedicated prayer rooms, every aspect of the service centre has been meticulously designed to elevate customer satisfaction.

The Service Centre ensures swift customer response times by utilizing cutting-edge vehicle plate recognition technology. Each Service Advisor will employ a tablet for the vehicle check, enabling them to provide visual information to customers through the digital screens in the customer area. The new Mercedes-Benz digital experience allows unparalleled customization to meet customers' unique preferences and requirements.

Commenting on the occasion, Ahmed Abdul Jalil Al Fahim, Chairman of Al Fahim Group, remarked, " We are thrilled to unveil the magnificent transformation of the Marina Mall showroom in Abu Dhabi, along with our state-of-the-art service centre. With this investment, we aim to continuously elevate the benchmark of automotive excellence, setting a new luxury and customer satisfaction standard in Abu Dhabi and beyond."

Mohammed Al Momani, General Manager at Emirates Motor Company, expressed his enthusiasm, stating, " Our new showroom at Marina Mall is a testament to our commitment to offering the finest selection of new and certified pre-owned Mercedes-Benz cars. From luxury sedans to high-performance SUVs, we have something for every discerning driver. In addition, our newly opened Mussafah service centre ensures that your vehicle receives the utmost care and attention it deserves. We invite you to visit our Marina Mall showroom and experience the epitome of automotive excellence first hand.”

In line with its commitment to continuous improvement, Emirates Motor Company has already commenced renovations for the Al Ain Service Centre, with completion scheduled for 2024. This strategic move exemplifies the company's dedication to expanding its service offerings and providing exceptional value to its esteemed customers and brand enthusiasts.

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For media enquiries, please contact:
Dana Khalil
Brand Manager
MB Cars – Brand Management
E-mail: dana.khalil@emiratesmotorco.ae

Mercedes-Benz AG at a glance

Mercedes-Benz AG is responsible for the global business of Mercedes-Benz Cars and Mercedes-Benz Vans with over 173,000 employees worldwide. Ola Källenius is Chairman of the Board of Management of Mercedes-Benz AG. The company focuses on the development, production and sales of passenger cars, vans and services. Furthermore, with its pioneering innovations, the company aspires to be a leader in the fields of connectivity, automated driving and alternative powertrains. The product portfolio comprises the Mercedes-Benz brand with the sub-brands Mercedes-AMG, Mercedes-Maybach and Mercedes me, as well as the smart brand and the EQ product and technology brand for electric mobility. Mercedes-Benz AG is one of the largest manufacturers of premium passenger cars. In 2021, it sold over 2 million passenger cars and more than 334,000 vans. In its two business segments, Mercedes-Benz AG is continually expanding its worldwide production network with over 40 production sites on four continents, while gearing itself to meet the requirements of electric mobility. At the same time, the company is constructing its global battery production network on three continents. Sustainable practice plays a decisive role in both business segments. To the company, sustainability means creating lasting value for all stakeholders: customers, employees, investors, business partners and society as a whole. The basis for this is Daimler's sustainable business strategy. In this, the company takes responsibility for the economic, ecological and social effects of its business activities and looks at the entire value chain.

About Emirates Motor Company

As the flagship company of ALFAHIM Group, Emirates Motor Company (EMC) – Mercedes-Benz General Authorized Distributor in the Emirate of Abu Dhabi since 1962, symbolises the phenomenal growth and success the group has achieved.

In true Mercedes-Benz tradition, EMC continuously strives for customer satisfaction and excellence. EMC markets, distributes and services Mercedes-Benz vehicles, from luxury sedans through SUVs, sporty AMG vehicles as well as electrice cars, providing quality service by certified experts. Operations in Abu Dhabi are carried out from purpose-built premises with a well-integrated network of showrooms, offices, part depots and workshops.

About ALFAHIM Group

ALFAHIM Group is one of the UAEs most successful family businesses. Based in Abu Dhabi, the conglomerate has played an intrinsic role in the development of the country’s progressive economy, and continues to harness its assets to deliver on a clearly defined mission: To remain a leading sustainable group of companies providing prosperity for future generations across multiple industries. Through its portfolio of companies across the automotive, real estate, energy and travel sectors, the group is a key contributor to Abu Dhabi’s Economic Vision 2030 leading to a more sustainable and diversified economy.