Dubai, United Arab Emirates: Leading UAE-based smart and green facilities management (FM) company Farnek has appointed Ana Topalidis as the head of its soft services division.
The Brazilian national will be directly responsible for managing more than 200 duty officers and technicians while indirectly overseeing 4,500 employees across 600 locations, with a specific focus on health and hygiene, smart innovation, quality, sustainability and ultimately customer satisfaction. She will be working on major contracts such as Dubai Mall, Dubai Airport, Circle Mall in JVC, as well as RAK bank and du telecom.
“Despite the financial stress brought on by the pandemic, over the past 12 months our soft services division has managed to retain 98% of its clients and has secured contracts worth AED 350 million. So, quality, customer satisfaction and value are integral elements of our service offering,” said Markus Oberlin, CEO, Farnek.
“Ana has the experience and the technical knowhow to lead from the front and I am confident that she will be an invaluable member of our executive team,” added Oberlin.
With 18 years’ experience in the UK, Qatar and the UAE, Topalidis is no stranger to working on prestigious projects. Before joining Farnek she worked for Expo 2020 for three years, as senior manager of cleaning and waste management, where she was responsible for soft services and waste management across 300 locations from technical planning through to building handover and delivery.
Prior to Expo 2020, Topalidis managed and delivered the soft services, namely cleaning, pest control, indoor landscaping and waste management for Abu Dhabi Airports Company (ADAC), which comprises of Abu Dhabi, Al Bateen, City Terminal and Al ain airports from 2013 to 2017.
Last year, Farnek achieved GBAC STAR™ accreditation for its head office facility in Dubai, the first FM facility in the Middle East to be accredited by the Global Biorisk Advisory Council (GBAC), a division of ISSA, the global cleaning industry trade association, in the Middle East.
Farnek established a cleaning, disinfection, and infection prevention programme that minimises risks associated with infectious agents like the novel coronavirus. GBAC STAR facility accreditation illustrates that Farnek employs the proper cleaning protocols, disinfection techniques, and work practices to combat biohazards and infectious disease in its own space.
“One of the major reasons why I chose to join Farnek was its market-leading position, especially in soft services. In the wake of the lockdown in the UAE, Farnek was the first FM company to market, with their sanitisation gateway, face recognition system and then subsequently the GBAC accreditation.
“My strategy is to drive cost and energy-efficient cleaning methods and procedures, develop a quality system through technical training, maintain our excellent ratio of contract renewals and develop new business opportunities by upselling and cross selling complementary services,” said Topalidis.
For more information, log on to www.farnek.com
Farnek is the leading provider of sustainable and technology-driven Facilities Management in the United Arab Emirates. Established in the UAE since 1980, Farnek Services LLC is a Swiss-owned independent total facilities management company.
With a skilled workforce of more than 8,000 employees, Farnek delivers professional Facilities Management and security services across several sectors; Aviation, Hospitality, Banking, Retail, Shopping Malls, Telecom, Residential, Commercial, Infrastructure, Government, Education, Leisure and Entertainment.
For media information, please contact:
Tel: +971 4 365 2711
Mobile: +971 50 455 9769
3208, Indigo Icon Tower
Cluster F, Jumeirah Lakes Towers
PO Box 502701 | Dubai, United Arab Emirates
© Press Release 2021
Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.
The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.
To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.