- HP's Technology helps reduce Help Desk and printer-related support calls by approx 20%
- CIO's save up to 45% of their time
Dubai, United Arab Emirates - HP announced today that the Industry Analysts Technical Services Division (IATSD) has awarded HP with a 'Technological Innovation Award' for its Universal Print Driver (UPD) technology. HP's UPD is a unique single driver that supports nearly all HP thereby helping CIO's, IT Managers and IT Departments save time and effort of monitoring various printing devices and drivers unique to each printer. The Industry Analysts Technical Services Division (IATSD) is an independent organization providing "real-world" third-party testing, evaluations and market research to companies around the world.
Mr. Amr Hassan, General Manager, Imaging and Printing Group, said: "We are extremely proud to receive this award and would like to thank IATSD for this recognition. Technology has the ability to empower the lives of consumers, enterprises and SMB's across the globe. HP Universal Print Drivers virtually eliminate the need for IT departments to test, deploy and support multiple print drivers. The technology has numerous benefits such as simplifying printing for end users; saving time for CIO's and IT Managers, and drastically reducing calls to the Help Desk while improving overall productivity."
UPD offers customers the save costs by controlling color usage and helping employees be more mobile. In addition, UPD also recognizes upgrades to devices such as added finishers and paper sources without the need to update drivers on each individual workstation on the network as is the case for devices from most competitors. IT administrators will no doubt love the fact that there a single self-updating driver common to all HP devices across the network.
Industry Analysts Technical Services Division (IATSD) provides comprehensive, confidential testing and technical-support services to manufacturers in the office-imaging industry, including manufacturers of digital copier/network printers, digital color laser copiers, desktop network printers and office-imaging supplies.
All testing is performed on a strictly confidential basis at a secure test site, with access strictly limited to authorized service technicians and the client's designated employees.
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About HP
HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Oct. 31, 2006, HP revenue totaled $91.7 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at www.hp.com.
About HP Middle East
HP is the largest technology and solutions provider in the Middle East with 670 employees and subsidiaries in Dubai, Abu Dhabi, Riyadh, Jeddah, Khobar, Cairo, Ramallah and Oman servicing the GCC, Egypt and the Levant. HP has been present in the Middle East since 1968 and opened its first regional office in 1994. HP Middle East is the market leader for enterprise, small and medium business and consumer technology products and offers a large portfolio of solutions and services in various business domains.
More information about HP in the Middle East is available at www.hp.com/me
For more information please contact:
Reem Al Ansari
+ 971 4 391 6000
E-mail: reem.al-ansari@hp.com
Jai Tolani
Mohammad Souleiman
Impact Porter Novelli for HP
Tel: +971 4 3304030
E-mail: j.tolani@ipn.ae; m.souleiman@ipn.ae
Hewlett?Packard Middle East
PO Box 17295
Dubai Internet City
Dubai
Website: www.hp.com/me
© Press Release 2007
