12,000 digital transactions for unemployment support in Bahrain

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Bahrain - More than 12,000 electronic transactions for unemployment support were handled by the Labour and Social Development Ministry since March, it was revealed.

The online transactions were launched at the start of March as part of precautionary measures to combat the spread of Covid-19 and 12,296 transactions were carried out until mid-May.

The ministry’s compensation and unemployment support director Fawzia Shehab confirmed the completion of the services remotely to beneficiaries who smoothly received their compensation and unemployment benefits.

“The compensation and unemployment team is following up on the requests electronically and through direct communication remotely with complete quality and competence,” she said in a statement yesterday.

“The directorate offered many services remotely and during the mentioned period it received 823 job seekers’ applications to benefit from the unemployment support along with 176 applications for benefits from people who were sacked from their jobs.

“A total of 6,438 phone calls were answered along with receiving 305 grievance forms and 498 queries answered through Tawasul and 4,056 emails responded to.”

Ms Shehab highlighted that the precautionary measures and remote handling of operations were aimed at ensuring the safety of employees and beneficiaries during the extraordinary times.

She stressed the ministry’s keenness to continue providing the support diligently despite the circumstances due to its importance as a social protection network and reassurance for serious job-seekers and those dismissed from their jobs seeking financial aid.She urged all beneficiaries to send any inquiry or recommendations and urged them to fill out the forms and send them to cu.reg@mlsd.gov.bhFor more inquiries beneficiaries can also call the hotline 80008001.

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