Muscat, 14 October 2012 - Nawras, Oman's customer friendly communications provider, is partnering with BankMuscat to offer corporate customers a new, convenient payment channel. The new agreement allows customers to have their bill paid automatically with a monthly direct debit from their accounts. This move is in line with Nawras continuing to enrich the customer experience.
Hussain Al-Lawati, Nawras Chief Officer, Government Relations, said, "Nawras has a reputation for innovation and a constant desire to further enhance customer experience and accessibility. The introduction of direct debit for our corporate customers is another leap forward to ensure customers continue to enjoy a smooth and hassle free service. Business customers will be able to save time and they can rest assured that their Nawras bill is paid on time every month without having to visit the bank or manually pay online. This is another way we can help our customers get more from their business with Nawras."
Ali Amin, Operations AGM at BankMuscat, added, "We are pleased to partner with Nawras for the direct debit service. Customers can securely and dependably manage their banking automatically and remain in full control of the actions performed by their account. Customers only need to register with their Nawras account manager once to start the service and then register to discontinue the service if necessary. With no on-going monthly registration or additional fees, direct debit is a more efficient and convenient method of bill payment."
Direct Debit customers can enjoy peace of mind, knowing that their accounts are active and operational even when they are travelling and unable to make payments in person. After registration, corporate customers can select the monthly payment date best suited to their schedule and needs.
Nawras, a Qtel Group company, listens to its customers to further develop and offer pleasingly different portals to deliver a versatile communications experience that meets the ever changing needs of customers. For more information on this and the many other excellent business solutions please call 95011503 to speak to a friendly Nawras Customer Champion.
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Nawras:
Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman operating under the name Nawras. Nawras was awarded the second fixed licence in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010 Nawras has been an integrated services telecommunications operator and is currently serving around 2 million customers across the Sultanate. Following a successful IPO, Nawras is listed on the Muscat Stock Market (MSM) under the "nwrs" ticker since 1 November 2010. Nawras is majority owned by the Qtel Group and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. Nawras has won a number of awards including Customer Service Excellence Award in Telecom Sector 2012 from Oman Customer Care Conference, Innovation in HR Strategy 2011 from Asia's Best Employer Brand Awards, Outstanding Leader from TMT Finance Middle East 2011, Best IPO in the Middle East from emeafinance magazine and Strategic Leadership Award from Global HR Excellence Awards 2011.
About Qtel Group:
The Qtel Group is a leading international communications company, with a significant presence in the MENA region and Southeast Asia, and having a consolidated customer base of 83.7 million as of June 2012. Its businesses operate under various names, including Qtel, Indosat, Asiacell, Wataniya, Nawras, Nedjma and Tunisiana. The Qtel Group's principal activities are mobile telephone services, broadband solutions, digital futures and fibre technologies, serving both consumer and business markets. Headquartered in Doha, Qatar, Qtel Group is ambitiously growing its global business on the basis of its insights into the needs of customers in emerging markets. Qtel Group's ultimate parent company is Qatar Telecom (Qtel) Q.S.C., whose shares are listed on the Qatar Exchange and the Abu Dhabi Securities Exchange.
For further information please contact:
Julie Amann
Press Manager
e-mail: julie.amann@nawras.om
+968 9510 3669
Shaza Taher
TRACCS Public Relations
e-mail: shaza.taher@traccs.net
+968 9601 8881
© Press Release 2012
