Muscat - As part of its efforts to ensure customers’ convenience and enriching their banking experience, Maisarah Mobile Banking App introduces the “My Cards” feature where customers can conduct their cards transactions easily.
The new feature includes: card details where customers may view the details of their cards as well as reset their PIN, card limit change, stopping the card if it is lost or stolen, and country unblock for international use.
On the new addition, Marwan Al Zadjali - Head of Alternative Delivery Channels at BankDhofar said, “Maisarah Mobile Banking App has been designed to offer various benefits, providing a world-class banking experience to customers. The “My Cards” feature includes a number of services allowing customers to conduct their cards transactions at their fingertips.”
In addition to “My Cards”, a host of financial and non-financial transactions can be initiated on the app; which can be accessed through fingerprint or facial recognition feature, including instant funds transfer and locate the Qibla direction. Through an outstanding feature of the app, customers can transfer funds within their accounts and third party’s accounts in Maisarah. They can also transfer funds to a valid account number in another local bank in Oman. Moreover, they can instantly transfer funds to a valid ATM card number of another local bank within Oman, enabling them to conduct banking transactions anywhere and anytime.
“The App has proven itself to offer the Maisarah’s customers increased convenience, absolute security and an enhanced banking experience on the go. We have pioneered several innovative solutions for our customers and through this mobile banking app we are aiming to offer our customers an unparalleled experience in their interactions with us. Maisarah’s mobile banking App is simple, secure and efficient, and offers our customers 24/7 convenient banking experience.” Mohammad Al Mashani - Executive Manger Retail Business and Channels at Maisarah Islamic Banking Services added.
Offering smart banking at the fingertips, customers can benefit from our Cardless cash feature where they can withdraw cash from an ATM without their card. Customers have to simply place a request through their mobile banking app and creating a four-digit cash code. A unique reference of six digits will be generated and sent to the customer to collect the money. The customer can then visit the nearest Maisarah ATM and enter the created four-digit code in the application along with the reference received through SMS in two different steps. The ATM will then automatically dispense the requested amount. In case the customer doesn’t collect the cash from ATM, the amount will be refunded to customer account after six hours from the time when transaction was initiated.
The innovative mobile app provides a host of other services including; mobile top-up (OmanTel, Ooreedoo, Friendi and Renna), pay utility bills (water and electricity, Mobile, Landline, Internet (Omantel/ Ooredoo), apply for a new cheque book through the, get prayer timings, Qibla direction, exchange rate, deposit rate, mudarabah weightages, offers and other information and services. Additionally, customers may look for near Branch/ATM/CDM through locator feature.
Maisarah is a full-service provider of a broad range of Sharia-compliant financial products and solutions. Maisarah maintains a complete segregation of business activities in order to provide Sharia compliant financial services to its valued customers. As a part of its strategy, the Islamic banking window has maintained high standards of corporate governance, research and development, corporate social responsibility and customer service that have helped in winning various awards in local and international markets.
More information on the diverse range of Shariah-compliant products and services is available at Maisarah’s official website www.maisarah-oman.com or through 24/7 call centre services on (+968) 24775777.
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