30 June 2015
Dubai - Tougher business competition, thegrowing use of new technologiesand the arrival of a new generation of workers will result in big changes to the Middle East Human Resources sector in the coming years, according to biz-group, a leading UAE-based business consultancy specialising in corporate training, teambuilding and business strategy. Following the firm's participation in a series of global industry events, it has identified the top five trends that will transform the regional market.

1. Learning and Development: the need for a huge makeover
The gap between workforce skills and business expectations continues to widen; the lack ofskills leading even to delaying or holding back corporate strategy execution. It has become urgent to address the skill shortages of the local workforce in a way that effectively contributes to the bottom line of business, and meets the expectations of a new profile of overwhelmed, impatient, distracted and digital-savvy learners.With the growing use of the Internet, smartphones and social networks, technology will play a key role in remodelling the Learning & Development experience, by providing new formats of training programs including bite-sized, just-in-time and customized courses, videos and tutorials. Among the most promising disruptive learning experiences is serious gaming, which facilitates the transmission of complex messages without boring the audience, while enhancing motivation and engagement.

2. Up-skilling HR is not an option anymore
There is an urgent need to reskill and redefine HR as an enabler and builder of talent, and a critical business function. Although many companies are aware that HR up-skilling has become a priority, few have set up a comprehensive programme within their HR department to develop skills internally. The coming years will see the HR function mature with more sophisticated and strategically-aligned training development programmes for HR practitioners that willalign HR capabilities with business goals, supported by relevant analytic tools. HR departments still lack adequate analytics and measurement processes that correlate HR data and performance to business data and objectives. Setting up such processes will highlight ROI and help senior HR executives strengthen their influence among high levelsenior management.

3. Culture and engagement: looking for a meaningful  experience
Careers have changed and people, especially among the new generation, are lookingfor an experience, not just a job. Themillennials, the generation who grew up in an electronics-filled and increasingly online and socially-networked world,eye companies with a strong corporateculture that are able to offer a real meaningful experience. They place culture, much more than compensation, at the forefront of their priorities when accepting a job.Attracting and retaining millennials is a challenge for HR professionals in the Middle East where nearly one in three people are between 15 and 25 years old. Companies must focus on developing HR programmes that measure and improve engagement, while defining and improving corporate culture, and that eventually contribute to drive and improve retention, knowing that 50% of millennials intend to change jobs every two years.

4. Leadership: it's time to prepare the next generation
More companies are aware of the importance of improving leadership skills and developing leaders at all levels, not only at senior level. Although investment in leadership programs has increased over the past few years, there is still no real impact on results. Leadership is treated as short-term training instead of a strategic initiative, and this approach comes to its limits in training the next generation of leaders effectively. Fortunately this is starting to change with companies like UAE telecommunications provider du implementing dedicated leadership programme that seek to empower their future business leaders.

5. Workforce-on-demand: flexibility, capacity building and innovation
As a result of the increasingly unsteady and fast-moving business environment, the workforce-on-demand trend is on the rise. Enhancing workforce capability by subcontracting freelance staff on a demand basis allows a company to shrink and expand more easily. Beyond flexibility, the workforce-on-demand model can also offer companies the ability to explore and identify potential innovators, technical experts, and seasoned professionals. In order to engage the on-demand workforce and retain talents,companies will need to consider how their HR programmes, strategies, and analytic tools can be applied to this specific audience.

Hazel Jackson, CEO, biz-group, said: "In a business environment dominated by the rule of 'innovate or die', the HR function has no option but to be bolder and more creative in how it supports the changing business dynamic. However, in order for Middle East HR practitioners to earn their rightful place at the boardroom table they must first invest in strengthening their own skills and abilities. Fortunately, there are new tools available that have the scientific backing of neuroscience and are proven to reduce the learning cycle."

-Ends-

About biz-group
biz-group helps organisations build and improve their operating performance at an individual, team and organisational level through its unrivalled portfolio of corporate training, teambuilding and business strategy solutions. Recognised as the leading service provider across the Middle East, biz-group is the region's first company to offer the largest portfolio of professional team building services and is the exclusive representative of world leader Catalyst Global and the Middle East's first and only company offering the world-famous GUINNESS WORLD RECORDS™ Team Challenge events. Providing experiential business leadership training and development programmes, it is the exclusive Middle East delivery partner for three internationally-acclaimed leadership training programmes: Multipliers, ILM-accredited Leadership Journey and ExperiencePoint change and innovation business simulations. It has the rare certification to tailor the Institute of Leadership & Management (ILM) programme to suit the Middle East market, while retaining the UK qualification.  As an exclusive licensee in the region for international growth guru and best-selling author Verne Harnish, biz-group enjoys access to his company Gazelles Inc., which serves as an outsourced corporate university for SME companies wanting to manage their growth strategy.

A company that practices what it preaches, biz-group is ranked number 9 on the Dubai SME100 list of top performing companies and is recognised as the "Top SME to Work For in the UAE" by the Great Place to Work Institute.

For more information visit www.biz-group.ae

For more information please contact:
Nadia Bouloudene
mojo PR
+971 55 767 8107
nadia@mojo-me.com

Aya Hassan
mojo PR
+971 56 953 0334
aya@mojo-me.com

© Press Release 2015