Dubai, United Arab Emirates: The Rental Disputes Center (RDC) broadcasted the first remote litigation trial during its participation at GITEX Technology Week (GITEX) 2018, which continues till 18th October at Dubai World Trade Centre. The trial was conducted in partnership with wasl Asset Management Group.

HE Sultan Butti bin Mejren, Director General of Dubai Land Department (DLD), said: “We are proud to announce the launch of this service during GITEX, the largest and most prominent technical event locally and regionally. We would like to praise wasl Asset Management Group, one of the first entities to collaborate with us on implementing this world-class technical innovation. By adopting these advanced procedures, we will contribute to accelerating the process of resolving real estate disputes, inevitably boosting investor confidence in Dubai’s real estate sector which has positioned itself as one of the world’s preferred investment destinations.”

Hesham Al Qassim, Chief Executive Officer of wasl Asset Management Group, stressed the importance of cooperation and coordination between the public and private sectors to establish a transparent real estate environment in which all parties are guaranteed their rights while avoiding routine procedures that waste time, effort, and money. "We are pleased to support RDC and adopt its advanced solution, highlighting Dubai's status as a modern city that aims to satisfy everyone. ‘Remote Litigation’ portrays the Emirate as an innovative destination that offers benefits to tenants and leasers through hasty decision-taking on rental issues, and the accurate implementation of its provisions.”

HE Judge Abdulqader Mousa, Director of RDC, affirmed that the remote litigation process aims to restore the rights to owners, while saving the time and effort of all parties involved. It has a positive impact in regulating the work mechanisms in the real estate market to ensure its stability by applying smart and self-innovative solutions.

Mousa stressed that RDC seeks to facilitate litigation with parties without the need for a personal presence at the center. Remote litigation solutions rely on the latest technologies, which will increase a judge's productivity index in the number of handled cases.

RDC provides conciliation and reconciliation services in rental disputes through the Department of Conciliation to assist the disputants in reaching a settlement that satisfies all parties through remote litigation proceedings. The settlement takes place in a legal framework through a set of processes and procedures, and according to laws and regulations that guarantee the rights of all parties. Law mediators and experts participate in the settlement and document the transaction’s success via a signed agreement between the parties and the mediator following approval from the presiding judge. Such agreements shall take force of the executive bond, and half of the registration fees shall be returned to the litigant.

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About Dubai Land Department:

Dubai Land Department (DLD) was founded in January 1960 to establish the most prominent real estate sector in the Middle East and the world. It provides outstanding and integrated services to all its customers while developing the necessary legislation to propel the real estate sector in Dubai through the regulation of the sector, organising and promoting real estate investments, and spreading industry knowledge in search of regional and worldwide real estate innovation.

DLD seeks regional and worldwide innovation in real estate with the aid of its active sectors that include real estate registration services, real estate investment promotions, and corporate support, and with the aid of its active organisations that include the Real Estate Regulatory Agency, the Dubai Real Estate Institute, and the Rental Dispute Centre.

Unified Toll Free Number:

In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call centre number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Centre enquiries.

© Press Release 2018

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