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Manama, Bahrain: – Emerico announces their latest technological innovation, R35 Self-Service Robot at the World Islamic Banking Conference 2018 which is being held on 26th to 28th November 2018 at the Art Rotana Hotel and Resort. The R35 is the latest addition to Emerico’s line of products which aims to further assist customers in all service-oriented industries.
The R35 is produced as an endeavour to further redefine and improve the customer experience, focusing on providing a more seamless process for various customer-centric tasks. As a result, the R35 is highly customizable to suit the needs of businesses from any customer-centric industries.
Outfitted with an ultrasonic sensor on each side coupled together with an internal GPS tracker, the R35 is able to maneuver intelligently across the floor and greet patrons to assist them with various tasks. As it is constantly on the move, the R35 is self-reliant where it utilizes rechargeable 12V batteries and safely returns to the charging position when required. It has a standby duration of 48 hours and 12-hour battery life when in constant use. The R35 is also equipped with a keypad with a secure card reader and an in-built printer for receipts amongst other features. It also comes equipped a 12.3” display, ideal for quick assistance via video conference with a customer success officer to attend to patrons in completing their errands.
Francis Lai, CEO of Emerico said, “The conception of the R35 was an incentive at Emerico to further advance and enhance the customer experience in the financial industry. By doing so, this ensures a more seamless and improved customer experience and concurrently saving much storage space. We strive to be the leading innovators for customer solutions in the ever-changing industry.”
Emerico is also launching a Mobility version customized for the Windows Surface. Previously only available for the iPad, the latest Mobility version will provide businesses which uses Windows Surface tablets to further expand into a more integrated ecosystem to interact with their customers and complete transactions on-the-go. This is possible through the implementation of the latest EMV (Europay, Mastercard and Visa) and a fingerprint scanner to ensure compatible and seamless transactions anywhere in the world.
Among other smart solutions provided by Emerico include the flagship product Emerico Cockpit Smart VTM, the Emerico Smart VTM with iPad which is a more compact version and the Emerico Mobility with iPad for those who are constantly on-the-go.
Emerico’s solutions have won major awards including the Bizz World’s Inspirational Company Awards, BID World Quantity Commitment Award, Europe Business Assembly Best Enterprises Award, ESQR European Award for Best Practices Award, UKAS ISO 9001 2015 (MY17/02512) and PA-DSS Validation v3.2
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About Emerico
Emerico is a world leader in banking and retail technology. It is an MFI Certified Manufacturer of Apple for its banking products. Its Alexis Smart Software solution is certified Payment Application Data Security Standard (PA-DSS) by the Payment Card Industry Security Standards Council (PCI SSC).
Emerico is an ISO9001 company with eight international awards and accolades in the field of Banking and Customer Service Solutions. It is operating in three continents with four regional offices and dedicated to innovation, International service standards and support customers from all over the world with the freedom to focus on what matters most: their real business. Visit http://emerico.biz/
Key features:
R35 Self-Service Robot
Built-in Surrounding Ultrasonic Sensor for Maneuverability
12.3” PixelSense Multi-touch Screen Capabilities
Real-Time Customer support through Video Conference
Modular, customized to the customer’s preference
V3 Mobility with Windows Surface
EMV Pinpad & Contact /Contacless Smart Card Reader
Fingerprint Scanner
1D/2D Passport MRZ Scanner
Thermal Receipt Scanner
Media Contact:
Syed Zulhilmi Syed Zulkarnain | +6016 568 1241 | syedzul@emerico.biz
Jenifer Pinto | +971 50 452 7246 | jenifer@limelightprme.com
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