This means that these three DHA facilities have now begun accepting all insurance cards, billing them directly instead of patients settling the bill and later waiting for reimbursement from the insurance provider.

United Arab Emirates, Dubai, October 27, 2016

Dubai Health Authority (DHA) has expanded its direct billing services that previously only included emergency services at Latifa and Rashid Hospitals to now include emergency, inpatient and outpatient services in Rashid Hospital, Latifa hospital and Mankhool Health Center.

This means that these three DHA facilities have now begun accepting all insurance cards, billing them directly instead of patients settling the bill and later waiting for reimbursement from the insurance provider.

In a new effort by DHA to expand the scope of health insurance benefiters who can take advantage of the high quality medical services in Dubai, DHA also signed 34 contracts with health insurance companies and with NEXtCARE.

DHA aims to provide health services to those who are insured based on the best standards. Around 5000 patients who are privately insured have been treated since DHA launched the direct billing service. 

Rashid Hospital, Latifa Hospital and Mankhool Health Center will start accepting those included in these insurance packages— starting from November 7.  

The contracts were signed by His Excellency Humaid Al Qatami Chairman of the Board and Director General of DHA and Christian Gregorowicz  CEO of NEXtCarein, in the presence of high-level officials.

Al Qatami said the authority spares no effort in developing an insurance system that aims to provide a happy and healthy society among members of the Dubai Community. He added that DHA hospitals and centers have the needed cadres, capabilities and preparations to take in those who are included in the insurance and provide them with the best medical services and that are of high quality.

His Excellency stressed the importance of raising awareness among the public about the benefits of health insurance especially as it protects residents in the case of any emergency that might require costly surgeries.

He said the authority has gradually started implementing the Health insurance law since 2013 based on flexible phases that give companies and individuals an opportunity to buy health insurance that are available in different rates.  Expanding the services to Latifa Hospital and Mankhool Health Center is also part of the authority’s plan to successfully implement the health insurance law.

On his side, Dr Haidar Al Yousef, Director of the Health Funding at DHA, said that the Primary Health Care Centers will also be included in the health insurance system starting next November.

He added that all DHA facilities will hopefully be included at the beginning of 2017.

Dr Al Yousef said that 3.4 million Dubai residents are now insured so far and DHA is continuously working on developing the health insurance system by organizing the network of health insurance providers as insurance companies have started signing contracts with the authority and DHA expects all insurance providers to partner with DHA in the coming weeks.

Gregorowicz said NEXtCARE is keen on being the first group to provide clients with the benefits of the high quality services of the authority, which he said enriches the insurance program that NEXtCARE has and allows their clients to reach international standard level of health insurance programs in Dubai and attracts health insurance investors.  

-Ends-

About the Dubai Health Authority: 
The Dubai Health Authority (DHA) was created, in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance is the President of the Dubai Health Authority and His Excellency Engineer Essa Al Maidoor is the Director-General of the DHA.

The DHA’s aim in Dubai is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. This is a direct translation of the objectives of the Dubai Strategic Plan 2015 launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum. Keeping the strategic plan in mind, the DHA’s mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector.

In addition to overseeing the health sector for the Emirate of Dubai, the DHA also focuses on providing services through DHA healthcare facilities including hospitals (Latifa, Dubai, Rashid and Hatta), specialty centres (e.g. the Dubai Diabetes Center) and DHA primary health centres spread throughout the Emirate of Dubai.

The main pillars of service delivery at DHA health facilities are quality, efficiency, patients and staff.  It is our aim to maintain and improve the quality and efficiency of DHA health services. An important aspect of the service delivery strategy is to focus on patients, their needs and satisfaction as well as attract, retain, nurture and support outstanding staff.

Prior to the establishment of the DHA, the Department of Health and Medical Services (DOHMS), which was established in 1973, was the functioning authority that almost exclusively focused on health service delivery.

About the Dubai Health Authority: 
The Dubai Health Authority (DHA) was created, in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance is the President of the Dubai Health Authority and His Excellency Engineer Essa Al Maidoor is the Director-General of the DHA.

The DHA’s aim in Dubai is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. This is a direct translation of the objectives of the Dubai Strategic Plan 2015 launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum. Keeping the strategic plan in mind, the DHA’s mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector.

In addition to overseeing the health sector for the Emirate of Dubai, the DHA also focuses on providing services through DHA healthcare facilities including hospitals (Latifa, Dubai, Rashid and Hatta), specialty centres (e.g. the Dubai Diabetes Center) and DHA primary health centres spread throughout the Emirate of Dubai.

The main pillars of service delivery at DHA health facilities are quality, efficiency, patients and staff.  It is our aim to maintain and improve the quality and efficiency of DHA health services. An important aspect of the service delivery strategy is to focus on patients, their needs and satisfaction as well as attract, retain, nurture and support outstanding staff.

Prior to the establishment of the DHA, the Department of Health and Medical Services (DOHMS), which was established in 1973, was the functioning authority that almost exclusively focused on health service delivery.

© Press Release 2016