Abu Dhabi Airports has been recognised for its enduring commitment to providing world-class customer experiences, winning the Airports Council International (ACI) Airport Service Quality (ASQ) award for ‘Best Airport at Arrivals Globally’. Voted by passengers, Abu Dhabi Airports was announced as the winner ahead of some of the world’s most prominent operators, which emphasizes the company’s success in providing exemplary customer-centric services and solutions.

H.E. Eng. Jamal Salem Al Dhaheri, Managing Director and Chief Executive Officer of Abu Dhabi Airports, commented: " At Abu Dhabi Airports, we are committed to providing our passengers with the best possible travel experience. This award is a testament to the hard work and dedication of our entire team, who strive every day to make our airports a welcoming and comfortable space for all. We thank our passengers for choosing to fly through Abu Dhabi Airports and for recognising our efforts to deliver exceptional customer service."

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About Abu Dhabi Airports

Abu Dhabi Airports is part of ADQ, one of the region’s largest holding companies with a diverse portfolio of major enterprises spanning key sectors of Abu Dhabi’s non-oil economy. It was established in March 2006 to spearhead the development of the Emirate's aviation infrastructure. In September 2006, Abu Dhabi Airports assumed responsibility for the operation and management of Abu Dhabi and Al Ain International Airports. In 2008, Abu Dhabi Airports added Al Bateen Executive Airport (an exclusive business aviation airport), as well as Sir Bani Yas and Delma Island Airports to its portfolio. These airports are geared to serve the various segments of air travellers, the aviation marketplace, and will help contribute to Abu Dhabi’s development as a destination for both business and leisure tourism.

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