His Excellency Saif Humaid Al Falasi, Group CEO, ENOC Group, said: “The safety of our customers and distributors remains our paramount priority. Introducing the new seal for LPG cylinders is one of several measures we undertake to curb attempts which threaten the safety of customers, employees and members of the community. This initiative underpins our commitment to maintain the highest HSE standards at Emirates Gas as well as add to the safety and well-being of our customers.”
Earlier, Emirates Gas used a yellow seal whereas EMARAT had a white seal and both entities used their own unique serial number. In order to further enhance safety, the hologram has now been positioned at the top of the cap which will get damaged once the seal is broken as it is made of thin aluminium foil and attached to the seal.
With the launch of its unified seal, Emirates Gas and Emarat urge customers to buy LPG cylinders only from authorised distributors and ensure the seal is intact and only cut in front of them after the purchase is made.
Customers should also request a validated VAT invoice from the distributor for each transaction as per the UAE Government regulations, which can be used as proof if any complaint needs to be raised.
Eng. Ali Khalifa Al Shamsi, Director General, Emarat, said: “Echoing our esteemed partners at ENOC Group, the safety of our customers is of principal importance and the introduction of a new and improved LPG cylinder seal ensures an additional layer of operational reassurance. The teams have worked tirelessly on making adjustments to give the user a better and safer experience and we thank those involved for developing a higher quality product. Through continued research in science and manufacturing, we at Emarat are committed to bringing new innovations to our customers to maintain an impeccable service offering.”
Emirates Gas and Emarat are the only two Government authorised entities allowed to fill LPG cylinders at its bottling plants located in Dubai. LPG cylinders are flammable and are required to be thoroughly checked before every filling to ensure zero leakage and no safety hazards such as cylinder bulge that can lead to unwanted accidents.
Emirates Gas and Emarat work with various government entities to reduce violations to regulations set for the distribution of LPG cylinders in Dubai.
About ENOC Group:
ENOC Group (Emirates National Oil Company) is a leading integrated international oil and gas player operating across the energy sector value chain. As a wholly owned entity of the Government of Dubai, and integral to the Emirate’s success, ENOC owns and operates assets in the fields of exploration & production, supply & operations, terminals, fuel retail, aviation fuel and petroleum products for commercial & industrial use. The Group’s general business operations include automotive services, non-fuel F&B retail and fabrication services. Servicing thousands of customers in over 60 markets, the Group employs a multi-national workforce of over 11,000 employees and is deploying its world-class customer service, latest innovations and technologies as well as best practices to empower the UAE’s social and economic development. ENOC is the Official Integrated Energy Partner of Expo 2020 Dubai.
For further information, please visit: www.enoc.com
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Established in 1980 by the UAE Federal Government, Emarat is one of the pioneers in the nation’s petroleum industry. Emarat is best known for its more than 66 service stations in Dubai and the Northern Emirates, and also offers a broad spectrum of services including supplying gas products and aviation fuel. Emarat is a well-known and highly regarded brand taking customer service very seriously and constantly exploring new technologies, methods and innovations to enhance customer satisfaction.
For further information, please visit www.emarat.ae
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© Press Release 2020