Batelco phases out 2G network to make way for transformation towards advanced mobile development

Call for 2G customers to upgrade before 30th November 2021

  
Batelco B Logo at Hamala Headquarters in Bahrain

Batelco B Logo at Hamala Headquarters in Bahrain

Manama, Bahrain: Batelco has announced that as part of its ongoing network transformation, the 2G network, which has been in service for over 27 years, will be phased out by the end of November 2021 to make way for higher technologies that offers higher speeds and better quality.  

Batelco has been reaching out to its 2G customers to ensure a smooth transition process, and customers who use 2G have been invited to switch to a 3G, 4G or 5G compatible device to continue benefitting from the best Batelco services.

When discussing the subject, Batelco’s Network General Manager, Rashid Mohamed, stated, “As telecommunication technology continues to evolve within the local industry, Batelco strives to ensure the delivery of the most up-to-date services for its customers. The capacity currently being used for 2G services will be reallocated to support the growth of 3G, 4G and 5G networks to meet the ever-growing demand for better and wider mobile data services.”

“Batelco began this strategic initiative in 2019 and since then has been working closely with the 2G customer base to manage the transition by supporting them with upgrading from 2G to higher technologies. During the past two years, 3G and 4G coverage enhancements have been carried out in several areas as well as the expansion of Batelco’s 5G network in support of transformation plans.”

“Additionally, the phase out of the 2G network will lead to a reduction in electricity consumption contributing to the environment by reducing CO2 emissions by an estimated 827 metric tons annually, which according to environmental studies is equivalent to the affect that approximately 30,000 trees would have on the environment. This supports Batelco’s sustainability efforts especially in the area of energy consumption,” Mr. Mohamed added. 

“Batelco has been investing extensively in its telecommunication infrastructure over the years, leading to recognition by multiple organizations, both national and international, with a recent example being the prestigious Ookla Awards, when Batelco was named as the highest rated Mobile Network in Bahrain. The advancement in our networks is aimed at delivering faster mobile data speed and better call quality to enhance customer experience across the entire network. Also, the evolution of our mobile network will enable us to deliver advanced functions such as IoT and smart city technologies, in line with Bahrain’s endeavours to grow as a leading ICT hub.”

Batelco’s customer migration support includes very attractive offers on new compatible 3G and 4G devices and the vast majority of Batelco’s 2G customers have already migrated to higher technologies. Customers who are still using 2G devices are requested to finalise their transition by the 30th of November 2021. For more information, customers are invited to visit www.Batelco.com/mobile/2g  or call 196.

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This press release has been issued by Batelco Corporate Communications & Social Responsibility Department. For further information, please contact Public.Relations@btc.com.bh 

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