Abu Dhabi – The Integrated Transport Center (ITC) in Abu Dhabi announced that its surface public parking spaces will be free of charge during the Prophet’s Birthday Holiday. It also announced the working hours of Customer’s Happiness Centres, Darb timings and bus and ferry services schedules.
Customer’s Happiness Centres
ITC’s Customer’s Happiness Centres will be closed during the holiday on Thursday, 21 October, 2021 and will resume working on Sunday, 24 October 2021. Customers may continue to apply for ITC’s services online using ITC’s website: www.itc.gov.ae, Darbi website and app and Darb app. Additionally, customers may contact the unified Service Support Centre of the Department of Municipalities and Transport on 800850 or Taxi Call Centre: 600535353 around the clock.
Surface parking spaces will be free of charge during the holiday starting Thursday, 21 October 2021 until 7:59 AM on Saturday, 23 October 2021. Additionally, Mussafah Industrial area parking lot M18 will be free of charge during the official holiday.
ITC calls upon the public not to park their vehicles in prohibited areas and not to block the traffic flow. ITC also urged the public to adhere to the regulations regarding the resident permit parking spaces from 9:00 PM to 8:00 AM.
Darb Toll Gate System
ITC announced that Darb toll gate system will be free of charge during the holiday on Thursday, 21 October 2021. Toll gate charges will resume on Saturday, 23 October 2021 during usual peak hours from 7:00 to 9:00 AM, and from 5:00 to 7:00 PM. That is in order to ensure a smooth traffic flow during these timings.
Public Transport Services
As for public transport services during the holiday, public bus services timings in Abu Dhabi, Al Ain City and Al Dhafra Region will follow Friday schedule.
Public ferry services between Jebel Al Dhanna Port and Dalma Island and between Saadiyat and Al Aliah Islands will work according to their current schedule.
For services details, please refer to www.itc.gov.ae or contact the unified Service Support Centre of the Department of Municipalities and Transport on 800850 or use “Darbi” application.
Public transport users are requested to follow the precautionary measures while using buses or ferries and use Darbi app to check trip timings and avoid waiting in the stations.
About the Integrated Transport Centre in Abu Dhabi:
The Integrated Transport Centre (ITC) has been established pursuant to the law issued by H.H. Sheikh Khalifa bin Zayed Al Nahyan, in his capacity as the ruler of the Emirate of Abu Dhabi, on November 2016, in amendment of Law no. 19 of 2006 regarding Taxi regulation in the Emirate of Abu Dhabi. ITC is affiliated with the Department of Municipalities and Transport and is supervised by it.
ITC is the responsible entity for operating public transport and managing parking spaces, traffic monitoring centres, axle weights stations, logistical facilities of freight surface transport and roads sector according to the approved transport plans in which improves the quality of services offered in the sector. In addition to supporting the efforts dedicated by Abu Dhabi Government to accomplish a balanced and comprehensive development that nurtures an intelligent, integrated and sustainable transport sector in the Emirate of Abu Dhabi.
For more information or inquiries, please contact:
Chief Media Coordinator - Media Affairs Division
Integrated Transport Centre in Abu Dhabi
© Press Release 2021