IT GRC Solutions as Maturity Enablers
Respondents were asked to rate their IT risk management maturity on the 5 level Capability Maturity Model Integration (CMMI) scale. 75% of the respondents who have implemented IT GRC solutions reported a CMMI maturity level of 3 or higher. In comparison, only 38% of the respondents who have not implemented IT GRC solutions reported a similar level of maturity – these organizations rely on a combination of spreadsheets, point solutions, and other tools which, going by the survey results, may not be as effective as IT GRC solutions in improving the maturity of IT risk management programs.
Top IT Threats
The top 5 IT threats and risks that respondents reported facing in the last two years are malware infections, security breaches, compliance violations and regulatory actions, account phishing, and spoofs of company executives.
Maturity and Potential Vulnerabilities
Respondents reported relatively high levels of maturity (CMMI level 3 or higher) in IT risk identification and assessments, standardized documentation of processes and controls, control design and assessments, and IT risk monitoring and reporting.
However, when it came to IT risk management training, 51% of the respondents, and 52% of those in banking and financial services, reported a CMMI maturity of only level 1 or level 2. This lack of maturity could prove disastrous, as poorly trained employees fall prey more easily to social engineering attacks such as phishing which, in turn, open the door to larger attacks on enterprise security.
Despite these risks—and the fact that account phishing and spoofing were cited among the top 5 enterprise IT threats—it appears that respondents are not investing enough in employee training programs or better information governance frameworks. Instead, the top priority for respondents in the Middle East, Asia-Pacific, and Africa is investing in IT security solutions, while in Europe, the US, and Canada, the primary focus is on compliance with government regulations.
“Guarding against the next Equifax-style cyber-attack will require enterprises to have holistic, agile IT risk management programs,” said French Caldwell, Chief Evangelist, MetricStream. “An IT GRC software solution can really add value by automating workflows, and providing timely risk intelligence to guide decisions. However, it’s just one piece of the pie. Policies, training programs, and information governance frameworks are all equally important. Together, they lay the foundation for a resilient and secure enterprise.”
MetricStream, the independent market leader in enterprise and cloud applications for Governance, Risk, Compliance (GRC) and Quality Management, makes GRC simple. MetricStream apps improve business performance by strengthening risk management, corporate governance, regulatory compliance, vendor governance, and quality management for hundreds of thousands of users in dozens of industries, including Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing. MetricStream is headquartered in Palo Alto, California, with an operations and R&D center in Bangalore, India, and sales and operations support in 12 other cities globally. (www.metricstream.com)
© Press Release 2018