Out-of-the-Box Solution Combines Pre-packaged Training Content and Development Tool to Drive End-User Productivity
The Middle East operations of PeopleSoft Inc. today announced that its customers in the region will soon enjoy the benefits of the PeopleSoft® User Productivity Kit, a content and development tool that enables organizations to create customizable content for documentation, performance support, and classroom and web-based training.
The User Productivity Kit is set to provide organizations in the Gulf, Levant, and North Africa with a synchronized platform to produce, deploy, and publish training content in a variety of formats within a single authoring session. The new solution enables customers to accelerate user adoption and maximize their investment in PeopleSoft solutions.
"Acceptance and adoption by end-users is critical to realizing the value and payback of enterprise software applications," said analyst Cushing Anderson, IDC. "Vendors that enable quick, customizable, and global training will help customers maximize the effectiveness of end-user education and ultimately, the application itself."
Innovative Platform for Real-Time Training Development
The User Productivity Kit includes comprehensive end-user training content developed by PeopleSoft's industry-leading instructional design experts. The solution includes training for standardized business processes that can be used "out of the box" or easily modified to meet customers' unique needs. In addition, the User Productivity Kit provides organizations with a single-source repository for end-user training needs. As a result, organizations can quickly update and distribute training content based on application deployment schedules or changes in business processes.
"Given the increasing number of enterprise resource planning (ERP) projects being initiated in the Middle East by businesses of all sizes, rapid user adoption of new applications can make or break an organization's implementation," said Tim Caulkett, Regional Director, PeopleSoft Middle East.
"The PeopleSoft User Productivity Kit will deliver end-user training quickly and cost-effectively – results that are critical to the overall success of ERP initiatives. The faster end-users are comfortable and competent with the software, the sooner regional organizations can realize a tangible return on their investment," he continued.
The User Productivity Kit Development Tool enables Middle East-based customers to produce and deploy content in multiple formats from one authoring session. For example, while an individual is executing a transaction within a business process, the tool simultaneously records each action. Once a process is complete, users can publish the content into multiple deliverables, such as user or instructor-led training documentation, Web-based training tools, and help screens.
The PeopleSoft User Productivity Kit will be generally available across the Middle East in December 2003. The User Productivity Kit Developer tool leverages OnDemand Personal Navigator™, best-in-class technology from Global Knowledge.
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About PeopleSoft Global Services
PeopleSoft Global Services (PGS), composed of PeopleSoft Consulting, PeopleSoft Education, and PeopleSoft Hosting, provides worldwide professional services to harness the power of PeopleSoft software. PGS has more than 4,000 consultants worldwide. Ranked by IDC as the fastest growing enterprise IT training organization, PeopleSoft Education is the trusted source for PeopleSoft-related training (IDC, Top 15 Worldwide IT Training Providers, 2002: Segments and Strategies, August 2003). Executives, project managers, and end users benefit from role-based training resulting in increased productivity and competence, reduced risk, lower support costs, and increased return on investment. Products and services include project team training classes, end-user training classes, and course development and delivery services.
About PeopleSoft
PeopleSoft (Nasdaq: PSFT) is the world's second largest provider of enterprise application software with 12,000 customers in more than 25 industries and 150 countries. For more information, visit us at www.peoplesoft.com.
© Press Release 2003
