Dubai, United Arab Emirates, 21 November, 2021: Medcare Orthopaedics & Spine Hospital, the premium orthopaedic specialty facility in the UAE, has gone live with InterSystems TrakCare® unified healthcare information system to digitalize and unify care delivery and enhance patient experience. The JCI-accredited facility – dedicated to comprehensive management of diseases, disorders, and injuries of the musculoskeletal system and spine is one the most technologically advanced healthcare facilities in the UAE.

TrakCare, with its unified clinical and revenue cycle management capabilities, enables Medcare’s care providers to have a holistic view of each patient’s clinical, administrative, and financial information at any given time, and supports Medcare’s medical staff in their decision-making process.

The hospital has implemented “TrakCare as a Service” which is a state-of-the-art cloud-hosted electronic medical record (EMR) service that enables hospitals and clinics to achieve their clinical and financial objectives without making major upfront capital expenditures.

“We are on a mission to deliver the most exceptional patient care and unparalleled clinical services to our patients. Partnering with InterSystems was a strategic decision for us, and we are pleased with the successful Go-live at Medcare Orthopaedics & Spine hospital following the first implementation of TrakCare at Medcare Hospital Sharjah earlier this summer. It will help us further bolster patient care, improve patient safety and reduce the overall waiting time for the patient,” said Dr Shanila Laiju, Group CEO at Medcare Hospitals & Medical Centres.

The Medcare Group is a cluster of 4 hospitals and 18 medical centres and is committed to digital transformation by deploying TrakCare across all their facilities. Medcare Orthopaedics & Spine hospital is the second facility to go live with TrakCare within the Medcare Group; following the recent deployment of TrakCare at Medcare Hospital Sharjah.

 “We are pleased with the successful Go-live of TrakCare at Medcare Orthopaedics & Spine Hospital and being able to support them with their digitization goals,” said Ali Abi Raad, Country Manager for the Middle East and India at InterSystems.

“Deploying TrakCare at the second Medcare facility will enable the group to comply with the UAE health authorities' initiatives for Health Information Exchange (HIE), which integrates public and private health systems, so that patient records can be easily shared and accessed by authorized personnel to unify healthcare in the UAE and, achieve the vision of having a national unified medical record for each patient”.


About Medcare:

Medcare is the premium private healthcare provider under the parent group, Aster DM Healthcare. Operating leading state-of-the-art Hospitals, including Medcare Multi-specialty Hospital in Dubai and Sharjah, Medcare Women & Children Hospital, Medcare Orthopedics & Spine Hospital, and 18 medical centres in the UAE, Medcare has established a strong presence in the UAE.

Medcare is dedicated to offer premium integrated health services in accordance with the highest quality. From talent to technology to facilities and treatment, Medcare maintains the highest possible standards in healthcare delivery. All Medcare hospitals are accredited by the Joint Commission International (JCI), which is considered the gold standard in global healthcare. Apart from this, Medcare facilities have won several certifications.

For more information on Medcare visit or follow @Medcareae

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record and unified care records for health systems and governments through a robust suite of healthcare data integration solutions. The company is committed to excellence through its award-winning 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit  

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