MANAMA: Even as the pandemic is accelerating transformation in healthcare systems across the globe, obstacles including workforce stability, provider incentivisation and innovation barriers threaten to slow progress, according to 200 healthcare leaders from around the world.

Top officials from some of the world’s leading public and private healthcare providers in eight geographies were interviewed for KPMG’s first ever Global Healthcare CEO Future Pulse.

The report’s breadth and scale offers insights into how healthcare leaders overseeing hospitals, health systems and care provider networks are preparing for the future.

Healthcare providers have been on the frontlines of international efforts to tackle the pandemic. Now, as many jurisdictions plan and transition to post-Covid recovery, the healthcare sector itself is preparing for longer-term transformation.

While more than half of CEOs (62 per cent) were already undertaking substantial change prior to the pandemic, Covid-19 has significantly accelerated the change agendas of 97pc of respondents.

The vast majority (79pc) of CEOs interviewed believe that, within the next three years, all aspects of care delivery models will be transformed, but the sector faces significant obstacles and challenges ahead.

Ability to meet demand, the impact of new operating models on staff, supporting wellness and recruiting new talent were the biggest workforce concerns leaders reported, as the sector readies itself for significant future reform and change.

Sixty-five per cent of CEOs identify the risks associated with technological change as their top barrier to innovation, while roughly two-thirds (67pc) of executives acknowledge the need to focus more acutely on talent and resources, and 84pc believe transformation won’t happen without more systemic change such as reforming the way care providers are incentivised.

The vast majority of CEOs agree the traditional care delivery ecosystem is evolving, with 70pc expecting hospitals themselves to evolve into ‘healthcare hubs’, focused on specialty care and 63pc believe it’s important to shift the delivery of care into more community settings.

Manav Prakash, KPMG in Bahrain advisory partner, commented: “Our conversations with industry leaders both in Bahrain and worldwide indicate a significant change in the operating and delivery models of healthcare. It is no surprise that digital transformation emerged as a key theme of the Future Pulse report wherein healthcare leaders acknowledge that delivery models will have digital as the front door and the physical spaces will be built around this emerging digital model. This poses significant transformation needs from investing in a future looking digital care model, the right mix of the digital/physical interface, recruiting and upskilling of talent and partnership models with ‘healthtech’ players.”

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