MANAMA - Despite the ongoing pandemic, Bahrain Islamic Bank (BisB) has notched up a number of digital achievements, including digitising most banking transactions leading to streamlining and automating of operations.

This was revealed by the bank’s chief executive (CEO) Hassan Jarrar during a virtual panel discussion held as part of a forum entitled Islamic Finance – Growth Through Innovation organised by Saudi Central Bank.

During the session disucssing ‘Strategies for a post-pandemic world’, Mr Jarrar said a digital focus has helped the bank to shift to a transformative banking experience with emphasis on a growing segment of society, namely the millennial generation and beyond.

Mr Jarrar also said that BisB effectively encouraged its customers to use the range of digital financial services and solutions, such as its mobile application, which enables customers to conduct banking from the comfort and safety of their homes, and in record time, which resulted in a surge in the number of new accounts.

Moderated by Mustafa Adil, head of Islamic finance data and analytics at Refinitiv, the discussion also included Omar Al Hussain, executive vice-president for retail banking at Bank Al Bilad, and Arsalaan Ahmed, CEO of Al Rajhi Bank, Malaysia as panellists.


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