Etihad Credit Insurance to utilise Al Etihad Credit Bureau products to support SMEs' growth in UAE domestic trade credit

In a bid to support and strengthen the local traders


Dubai, UAE: In line with Etihad Credit Insurance’s (ECI) development strategy, the UAE Federal export credit company will extend its support to the exporters in the domestic trade.

In a bid to support and strengthen the local traders, Etihad Credit Insurance (ECI) has subscribed with Al Etihad Credit Bureau (AECB), a Federal Entity that provides credit information reports in accordance with the UAE Credit Information Law. This subscription marks an important and momentous step as it will enable ECI to expand its portfolio to include local trade which in turn will have a positive impact on the domestic economy as a whole.

Al Etihad Credit Bureau (AECB) is a Public Joint Stock Company wholly owned by the UAE Federal Government mandated to regularly collect credit information from financial and non-financial institutions in the UAE. Al Etihad Credit Bureau aggregates and analyses this data to calculate Credit Scores and produce Credit Reports that are made available to individuals and companies in the UAE.

Al Etihad Credit Bureau (AECB) issues Credit Scores to businesses in the UAE. Companies can obtain their Credit Scores by visiting the Bureau’s customer experience centers in Abu Dhabi and Dubai. The Credit Score ranges from 300 to 900 and measures the likelihood of an individual or company to default within the next 12 months. The Credit Score is calculated historical data from banks and finance companies. The reports will include credit information for that will not exceed five (5) years prior to the date of the application.

These credit reports will be used by ECI to assess the creditworthiness of domestic buyers that will support the supplier in managing the risk and provide them with trade credit coverage solutions that will help UAE businesses expand locally by protecting their receivables. For companies looking to avail of ECI’s credit insurance solutions, ECI will use the data from AECB to evaluate the creditworthiness of the buyers, thus helping the local trader in making an informed business decision. The ECI solution helps both the buyer and supplier as it adds confidence to grow the trade between both the parties based on reliable data and risk management procedures that will mitigate risk and reduce the probability of default.

The agreement was signed by Massimo Falcioni, CEO of ECI and Marwan Ahmad Lutfi, CEO of AECB, in the presence of senior officials from both institutions. This further reinforces ECI’s commitment to enhance UAE businesses’ financial awareness and support them in their growth and development in the domestic arena.

Commenting on this partnership between ECI and AECB, Massimo Falcioni, CEO, ECI said: “Our mission is to ensure that no viable UAE exporter faces inconvenient obstacles due to lack of trade credit from the private market or lack of access to financing solutions. Through our dialogue with UAE entrepreneurs, thanks to the continued cooperation with UAE Chambers of commerce, we have been able to learn that SMEs especially need ECI’s extensive export credit solutions portfolio to support their domestic trade goals. We understood that most exporters have a strong domestic section which might be enhanced thereby guaranteeing domestic payments on credit terms. This will further support their working capital capacity to foster export business.”

He further added, “Our subscription with AECB is a key strategic step in that direction, as it will aid ECI to offer domestic trade credit limits to local UAE companies, easing their access to bank funding through trade receivables discounting. This move while strengthening the UAE-based businesses is also aligned with the country’s vision 2021 that focuses on building a competitive and sustainable local economy. Moreover, this expansion will go a long way in helping UAE businesses make informed decisions by assisting them in better managing their cash flow, as well as their risk coverage. The effective use of tools like credit information reports can help to assess the risk of UAE businesses from the time of application throughout the entire relationship. A better credit score will not only help them to avail of better insurance solutions but also have an encouraging impact on the financial services industry which will further contribute to the strength of the UAE economy.” 

Meanwhile, Marwan Ahmad Lutfi, CEO of Al Etihad Credit Bureau emphasised: “Al Etihad Credit Bureau is a key enabled for financial services transactions and we are delighted to have ECI join our growing list of non-banking users. There are billions of dirhams that are managed through various formats of credit that form an integral part of daily trade in the UAE. Utilising information from Al Etihad Credit Bureau by entities like ECI for risk management will no doubt support the UAE’s credit insurance landscape by facilitating access to credit and improving payment behaviors along the way.”


About Etihad Credit Insurance

Etihad Credit Insurance (PJSC) was established by UAE Federal Government and its founders, the governments of Abu Dhabi, Dubai, Ras Al Khaimah, Fujairah and Ajman. The company started its operations in February 2018. ECI plays a catalyst role in supporting the UAE’s non-oil exports, trade, investments and strategic sectors development, in line with UAE Vision 2021 agenda.

It is tasked to accelerate and sustain national economic diversification as well as support the export and re-export of UAE goods, works, services, and the foreign investments of the UAE businesses as well as support the exporters in the domestic trade through a range of export credit, financing and investment insurance products. 

To provide UAE businesses with solutions that meet their growth objectives locally and internationally, ECI builds a comprehensive platform of strategic partnerships across government, insurers, re-insurers, brokers, banks and lenders, regional and international Export Credit Agencies, governments and trade promotion agencies in addition to world organisations for economic development.

ECI has also been assigned Insurance Financial Strength (IFS) Rating and an Issuer Default Rating (IDR) of AA- (Very Strong) with Stable Outlook from Fitch Ratings.

For media inquiries, please contact:

Abeer Al Mutawa
Director Marketing & Communications
Etihad Credit Insurance
+971 4 245 4445 

Sonal Salvi
PR Manager
New Perspective Media
+971 58 206 9825/ +971 4 244 9642 

About Al Etihad Credit Bureau:
Al Etihad Credit Bureau is a Public Joint Stock Company wholly owned by the UAE Federal Government. As per UAE Federal Law No. (6) of 2010 concerning Credit Information, the company is mandated to collect information on individuals and companies from financial and non-financial institutions in the UAE. The information is aggregated, stored, analysed and then produced and distributed through a variety of credit-related products. For more information visit  

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