Convenient and secure, the new withdrawal feature allows customers to get cash at the ATM using only their smartphones. Making the transaction as easy as logging into the mobile app, requesting a secret code, which is valid for 24 hours, and entering it on the ATM screen. Quick and safe, it’s just one of the innovative services the bank has introduced to make people’s lives easier.
“Along with all of our services, our ATM channel continues to evolve alongside user expectations. Our new solution offers quick access to cash whenever needed,” said John Chang, Chief Retail Banking Officer at NBO. “As the world moves ever more online, we are committed to offering products and services that are convenient, secure, and ultimately deliver a superior customer experience, so that we continue being the “bank of choice.”
Keen to adopt the latest technologies and stay ahead of the curve, NBO is constantly enhancing its digital channels to enable customers to manage their money in a way that is tailored to their specific and changing needs. Its easy-to-use digital banking services – online banking and the mobile app - are available around the clock, facilitating a range of everyday tasks to be completed, including opening accounts, paying utility and credit card bills, locating branches and ATMs, applying for products such as the Easy Payment Plan (EPP), and making local and international money transfers.
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