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Roads and Transport Authority – Ghusoon Taleb:
RTA’s Dubai Taxi Corporation (DTC) stepped up its efforts to serve passengers arriving through Dubai Airports, following the summer vacation. DTC took several measures to facilitate the running of taxi service at the three airports in collaboration with the Airports Management, especially during peak hours to serve larger numbers of passengers, reduce waiting time and increase the service satisfaction rating.
“Dubai Taxi has beefed up its taxi fleet at Dubai Airports to more than 4000 vehicles comprising of Toyota Innova, ladies’ taxis, limos and dedicated vehicles for people of determination. DTC has carried out more than 800 thousand trips for passengers arriving through Dubai Airports last July and August. Riders were received with giveaways, in celebration of their return home. The gesture is part of RTA’s efforts to raise customer’s satisfaction and happiness,” said Dr Yousef Mohammed Al Ali, CEO of Dubai Taxi Corporation.
“DTC has deployed an emergency support team at service delivery points of Dubai airports to welcome passengers and facilitate their movement, especially people of determination. It has also widened the waiting areas and doubled the number of vehicles deployed to cut short the waiting time. Dubai airports are the face of the Emirate and DTC is keen to complement the great arrival experience of passengers with a service par excellence,” he added.
RTA provides integrated transit services at Dubai airports. Besides Dubai taxis, airport passengers are served by two stations of Dubai Metro Red Line (Terminals 1 and 3), in addition to a fleet of 1625 public buses covering the entire Emirate, airports included.
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