PHOTO
Manama, Bahrain: ila Bank, Bahrain’s fast growing digital mobile-only bank, powered by Bank ABC, wins two top honours, ‘Best Consumer Digital Bank’ and ‘Best Mobile Banking App’ in Bahrain, in Round One of the World’s Best Consumer Digital Bank Awards in the Middle East in 2021 by Global Finance. The awards stand testament to ila’s customer driven, digital-first strategy which revolutionized the retail banking landscape in Bahrain and the region.
Less than two years since its launch in November 2019, the digital, mobile-only bank has been recognised for the strength of its innovative banking model, attracting and servicing a substantial market share, the breadth of its product offering, user friendly app design and functionality, superior customer service and success of its digital initiatives such as its social media engagement and AI powered, digital assistant, ‘Fatema.
Now in its 22nd year, the Global Finance award platform has become a trusted standard of excellence for the global financial community. This year’s entries were assessed by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing. The final winners were selected by the editors of Global Finance.
On this achievement, Mr. Sael Al Waary, Bank ABC’s Deputy Group CEO and Chairman of ila Bank’s Advisory Board remarked: “We are delighted to receive this remarkable recognition from one of the global financial community’s most trusted platforms. I attribute this honour to the sincere dedication and hard work of those who work tirelessly behind the scenes to make ila the innovative and dynamic brand that has strategically disrupted banking as we knew it. “
“ila’s digital mobile-only banking offering was very well-received right from its inception, and its uptake amongst the local community has been further fuelled by the demands of a new lifestyle the global pandemic has enforced. I would like to congratulate the entire ila team on winning these accolades, which reaffirm that we have transformed banking for the new world. I also thank the panel at Global Finance for recognising ila Bank as a leading digital banking player in the Middle East,” added Mr. Al Waary.
Mohamed Al Maraj, CEO, ila Bank said: “ila has made a profound impact on the community, providing the optimal solution for Bahrain’s contactless banking needs. Not only does it offer consumers an array of financial tools at their fingertips, but it has spurred financial inclusion in Bahrain. Winning two awards on the Global Finance stage is a significant achievement which we are proud of. It stands testament to our teamwork and commitment to our purpose of elevating the banking experience in Bahrain.”
To accommodate its customers’ ever-evolving banking needs, ila has continuously released app upgrades inspired by customer feedback. Most recently, it introduced “Transfer by mobile number”, enabling seamless payment transfers by entering the recipient’s mobile number and connected to the national E-KYC platform, enabling a seamless account opening experience using only one ID and a selfie.
ila has maintained strong app ratings of 4.5/5 in the Apple Store and 4.6/5 in Google Play over the past year, ranking 2nd amongst finance apps and 1st amongst purely banking apps in Bahrain. This reinforces its commitment to consistently design tailored solutions to meet customer needs, thereby creating a superior banking experience in a fast-paced, ‘contactless’ environment.
-Ends-
ila Bank
Launched in Bahrain on 24 November 2019, ila Bank is a digital, mobile only banking entity in Bahrain powered by Bank ABC, MENA’s leading international bank. Aided by Artificial Intelligence and data analytics, the intuitive app is designed to appeal and serve a wide section of users ranging from millennials and older age groups to blue collar workers. The app’s current offerings include completely digital onboarding, requiring only one ID and a selfie, instant virtual card for online transactions, physical debit card, multi-currency account, a current account that offers interest without a minimum balance or tenure. ila also introduced two truly unique savings products, “Hassala”, a savings pot that encourages the habit of saving, and “Jamiyah” a collaborative digital savings tool. The ila app is available for download on Google Play and Apple stores.
For more information on ila Bank, please visit: www.ilabank.com and follow ila Bank on social media @ilabankbhr.
© Press Release 2021
Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.
The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.
To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.
