The Department of Community Development launches the third "Quality of Life survey" in Abu Dhabi

Abu Dhabi: The Department of Community Development in Abu Dhabi launched the third cycle of the "Quality of Life" survey, a key measurement tool for the development of the societal and governmental sectors’ operational systems in the Emirate. All citizens and residents are expected to participate in the survey, in order to capture their views, needs and aspirations and assess their quality of life and well-being, in addition to designing and developing strategies and policies that can benefit the whole society.

The survey is aimed at examining the welfare indicators that measure societal levels in the Emirate with the purpose of detecting major societal issues, as well as sizing the community's awareness of some of these issues. The Quality of Life Survey is a comprehensive, descriptive study based on descriptive methods that entail electronically designed questions to guarantee accessibility for the biggest possible part of society, whether individuals or families.

In this new cycle, the survey contains 14 key modules that were based on the findings of the first and second cycles: Housing, Household Income and Wealth, Job and Earnings, Work-life Balance, Health, Education and Skills, Personal Safety and Security, Social Connections, Civic Engagement and Governance, Environmental Quality, Social Cohesion and Culture, Social and Community Services, Digital Well-being, and Subject Wellbeing. The third cycle of the survey comes in 6 different languages, namely, Arabic, English, Bengali, Hindi, Tagalog, and Telugu, in an effort to get all parts of society to participate and share their views and suggestions on potential enhancements and developments.

H.E. Dr. Mugheer Khamis Al Khaili, Chairman of DCD, said that conducting the ‘Quality of Life’ survey is in line with the Department’s vision and strategy to develop a clear roadmap to enhance quality of life in Abu Dhabi as it provides an overview of the issues and challenges facing society. He also noted that these efforts are part of DCD’s role to address the needs of the social sector and improve its services in accordance with government directives to raise ‘happiness’ levels and satisfaction among the emirate’s citizens and residents by ensuring that community members enjoy a good standard of living.

H.E. Al Khaili further affirmed that DCD is committed to helping to define social priorities through surveys and studies and collaborate with other authorities to devise initiatives and programmes aimed at improving quality of life and wellbeing in Abu Dhabi.

“Since its establishment, the Department has been responsible for preparing and implementing initiatives, programmes and studies that aim to enhance quality of life, improve social services, instil cohesion and integration values in community members, and provide decent and fair living conditions for all groups and segments of the society,” He added.

The DCD Chairman further highlighted the significance of the results of the first and second rounds of the "Quality of Life" survey as both will provide the Department and its strategic partners from the social and government sectors with key data to develop recommendations and initiatives that promote social development in Abu Dhabi and help create a better future for the society.

The Quality of Life (QOL) is an international concept adopted by the Organisation for Economic Co-operation and Development (OECD) to analyse and monitor the wellbeing of individuals and the factors that can affect it. The DCD has further expanded the model used by the OECD to evaluate QOL by adding two effective modules which are ‘Social Connections’ and ‘Social and Community Services.’ 

The DCD announced that more than 188,000 participated from citizens and residents in Abu Dhabi during the first and second round, which 97 per cent participated in the survey stated that they feel proud to live in the emirate. Moreover, 96 per cent expressed their satisfaction of their safety and security experience, and 84 per cent noted their overall satisfaction rate for the standard of living in the emirate. These results reaffirm the success of the Abu Dhabi government efforts to enhance liveability in the emirate, thanks to its safety and stability.

Under the survey’s 14 modules, the "Personal Safety and Security" module, 96 per cent of survey participants agreed that they feel safe and protected in Abu Dhabi. 79 per cent also said that they feel secure when using internet for money transactions.

In terms of the "Environment quality" module 92 per cent said they are satisfied with the living environment in Abu Dhabi. In addition, the rate of satisfaction with air quality recorded 74 per cent.

Under the "Subjective Well-being" module, the survey reported that 81 per cent of citizens are satisfied with their lives, and 84 per cent of residents expressed the same. The overall percentage of life satisfaction among the survey sample scored 83.5 per cent.

On the other hand, the "Social Cohesion and Culture" module revealed that 80 per cent of participants are familiar with the Emirati culture and heritage. As for the "Social and Community Services" module, 70 per cent expressed their satisfaction with the social sector’s services in the emirate.

The "Digital Well-being" module also revealed positive results as 73 per cent of respondents confirmed that they can easily obtain reliable information about local laws and legislations. Accordingly, 85 per cent stated that they have internet access in their homes. In terms of preferred communication channels to obtain information on social issues, 71 per cent chose websites, and 47 per cent selected social networking sites, while 43 per cent prefer to get information through smart phone applications.

Under the "Housing" indicator revealed that 68 per cent of respondents are satisfied with their current place of residence in Abu Dhabi, compared to 13 per cent who expressed their dissatisfaction.

The results related to the "Health" module showed that 67 per cent of respondents practice some sports. Walking exercises were recorded as the most common at 76.5 per cent, followed by jogging at 43.5 per cent and swimming at 15 per cent. When asked about reasons for feeling stressed, respondents attributed it to financial burdens, workload and job responsibilities, job insecurity, family challenges and workplace relationships.

For the "Job and Earnings" module, 63 per cent of survey participants indicated their satisfaction with their current job, while 14.5 per cent of them are not satisfied with their work. Meanwhile, 37.7 per cent have a feeling of job security, and 26.6 per cent do not feel stable or secure in their current jobs.

The "Civic Engagement and Governance" module marked that 63 per cent of the survey sample did not participate in any kind of social activities or volunteer work in Abu Dhabi. However, the survey participants expressed their confidence in the emirate’s government authorities. Abu Dhabi police obtained the highest level of trust, followed by the health system and then the courts.

Concerning "Work-Life Balance" 60 per cent of respondents work in full-time jobs. The findings also showed that 80 per cent of Abu Dhabi employees take an average of 20 minutes to commute to their workplace. Moreover, the sample’s average sleep rate is less than seven hours per day.

The Department conducts studies on QOL and provides analyses and comparisons with leading countries such as the United States of America (USA), the United Kingdom (UK), Finland, Norway, France and Italy, which consider well-being as a key pillar in their growth and development processes. These research efforts also identify the best practices and experiences around the world related to vital social fields to help improve Abu Dhabi’s ranking in the global competitiveness module.

The DCD also runs surveys and surveys on various social issues to accurately define the societal reality, promptly address the current and emerging challenges that may affect the level of life satisfaction and well-being of individuals and accelerate social development in Abu Dhabi.

The Department reaffirmed that all submitted data shall remain confidential and only be used for research purposes and assist in arriving at the best indicators that will help improve the whole society’s quality of life of. The Department also urges everyone to participate in the survey available at the following link: https://q-addcd.ink/35hjxEb 

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About the Department of Community Development: 

The Department of Community Development (DCD) was established in 2018 to oversee, empower and regulate the social and community development sector of Abu Dhabi and provide services that are of quality, effective and accessible to everyone. The DCD’s priority is to build awareness and knowledge around social issues pertinent to Abu Dhabi and its people. The DCD is committed to providing a dignified life for all and unlocking the potential of everyone who considers Abu Dhabi their home. 

The DCD operates in collaboration with its 11 partners in Abu Dhabi. The Department’s strategic partners are Dar Zayed for Family Care (DZFC); Abu Dhabi Housing Authority (ADHA); Abu Dhabi Sports Council (ADSC); Zayed House for Islamic Culture (ZHIC); Zayed Higher Organization for People of Determination (ZHO); Social Care and Minors Affairs Foundation (SCMAF); Family Development Foundation (FDF); Authority of Social Contribution – Ma’an; Abu Dhabi Social Support Authority (SSA); Ewa’a Shelters for Victims of Human Trafficking; and Abu Dhabi Early Childhood Authority (ECA).

© Press Release 2021