Outstanding performers in Q2 2013 recognized
Kuwait, 10 September 2013
Zain, the leading telecommunications company in Kuwait, recently held its quarterly ceremony honoring its dealers at Hotel Missoni, and recognized a number of them for their exceptional performances during the second quarter of 2013. In particular, Zain applauded those agents that successfully and effectively abided by the terms of its Quality Control Program, which directly impacts on customers'satisfaction levels and contributes to the strengthening of Zain's market positioning.
This quarterly event was initiated to further motivate retail agents to perform at their very best as well as to create a sense of competition that helps foster a strong customer orientation. Zain undertakes a professional process to asses which dealers are the top performers by evaluating each candidate's activities according to specific criteria set by the company's quality control corporate strategy.
Ahmad Al-Kandari, Zain's Executive Director of Sales commented: "The implementation of our distributors'quality control program works on creating fair competition both internally and externally with the help of our dealers and partners. This unique program does not only strengthen the work flow mechanism but works to provide more for Zain customers. The company believes in the tremendous potential of its dealers, and therefore trusts that investing in such programs is a benefit to Zain."
Al-Kandari continued: "At Zain, we are keen to reward and support our partners, distributors, and providers of our services who all work hand-in-hand to provide the best for our loyal customers. There is no doubt that our dealers are an integral part of Zain and a significant element of success that has helped us to achieve our leadership position today."
Zain will continue to implement programs that ensure the highest level of services and products are offered to customers within Kuwait's competitive mobile communications sector. Thus, innovation remains an essential part of Zain's strategy as the company looks to ensure that the latest technology is provided to its customers at the best prices possible.
For more information about Zain's updates and numerous competitive promotions customers are advised to visit any of Zain's 76 branches located across Kuwait, visit the company's website on www.kw.zain.com, contact its 24-hour call center at 107, or visit the company's social media channels.
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© Press Release 2013
