For the next two weeks, Sheraton Abu Dhabi Hotel & Resort organizes several Abu Dhabi city tours in order to maintain the high knowledge standard of its guest-facing associates. The tour comprises several landmarks such as the Grand Mosque, Golf Clubs as well as cultural and heritage sites like the Women's Handicraft Center or the Heritage Village. Shopping facilities such as Wahda Mall and Khalidyia Mall were visited as well by groups of 15 associates each.
"It is important to ensure continuous destination training for hotel associates" said Mr. Aklilu Admekom, Training Manager of the hotel, "this guarantees first-hand advices for all guests enquiring for detailed information about Abu Dhabi". The training is conducted by Martina Venus, Director of Public Relations and former UAE tourist guide, assisted by professional guides at the mosque, golf clubs and heritage sites.
"This initiative is an important step done by hotels", Ms Michelle Sabti from ADTA noted, "we welcome hotels' efforts of destination trainings and hope more guest facing associates in Abu Dhabi's hospitality industry will start similar programs."
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For any further information please contact:
Sheraton Abu Dhabi Hotel & Resort
Martina Venus
Director of Public Relations
Tel: 02 697 0257
Fax: 02 672 5149
Email: martina.venus@sheraton.com
© Press Release 2010
