COSTA MESA, California - Mitel, a trusted provider of voice-centric IP communications solutions for small, medium and enterprise businesses, today announced the opening of its new Customer Solutions Showcase in Costa Mesa, Calif. to address the growing success of Mitel in the Western U.S.
"This center is another example of Mitel's strategy to become the trusted technology advisor in both the SMB and enterprise markets by providing our customers with the most efficient and affordable solutions for their business requirements, making day-to-day business simpler and more productive," said Dave Schuler, regional sales director, western region. "Establishing an office close to our customers and major resellers further enables us to serve the needs of these valued partners rapidly and cost-effectively and continue our focus on enhancing the strength of our customer relationships."
Mitel's cost-effective and efficient IP communications solutions help small, medium and enterprise customers reduce costs, increase operational efficiencies and business process integration by improving employee productivity, securing customer loyalty and retention, while driving new revenue streams.
The new Mitel Customer Solutions Showcase is a state-of-the art center featuring Mitel's award-winning IP communications portfolio. These include applications for contact centers, mobility, teleworking, speech-enabled unified communications, messaging, collaboration, presence, video conferencing and wireless communications; as well as Mitel's portfolio of call processing solutions and intuitive desktop devices for enterprises and organizations ranging from large multi-nationals to small businesses. The center also shows the optimal solutions provided by best-of-breed relationships Mitel has established with industry leaders Microsoft, Hewlett-Packard and Foundry.
Mitel also actively develops creative solutions based on the unique needs of vertical markets, including:
- Hospitality and Tourism - Mitel Hospitality Solutions deliver advanced communications that enhance the guest experience, improve customer service and optimize operational productivity and costs.
- Financial Services - Mitel provides enterprise-level voice and data communications system with substantial cost savings, easily configured networking, simplified management, improved workforce mobility and high levels of operational security.
- Higher Education - The top universities and colleges throughout North America use the Mitel solution to improve access to campus services, extend benefits for distance learning through multimedia collaboration and improve safety and security for students and staff.
- Healthcare - Mitel IP communications solutions address the growing pressures faced by the healthcare industry with systems that provide efficiency gains, reduce waste, facilitate the delivery of patient services and meet hospital staff information needs.
- Retail - Mitel is helping retailers succeed with a suite of powerful Networked Business Solutions that improve responsiveness to customers, provide greater efficiency across the business and dramatically reduce communications costs.
- Government - Mitel's solution for government address the increasing pressures of improving client services while enhancing responsiveness and security for their constituents. Mitel's seamless IP networking solutions improving administration processes, simplifying access to services or strengthening inter-office communications.
The office and showcase, located at 3200 Bristol Street, 2nd Floor, in Costa Mesa, is the most recent addition to a nation-wide network of showcase centers that provide customers and partners with unparalleled access to innovative, industry-specific, business-ready IP communications technologies and business applications. Mitel employs approximately 25 sales and marketing personal based out of the Costa Mesa office. The main phone number for the facility is 714-435-4006.
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About Mitel
Mitel is a leading provider of integrated communications solutions and services for business customers. Mitel's voice-centric IP-based communications solutions consist of a combination of telephony hardware and software that integrate voice, video and data communications with business applications and processes. These solutions enable our customers to realize significant cost benefits and to conduct their business more efficiently and effectively by enabling enhanced communications, information sharing and collaboration within a business and with customers, partners and suppliers. Mitel is headquartered in Ottawa, Canada, with offices, partners and resellers worldwide. For more information visit www.mitel.com.
© Press Release 2006
