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MUSCAT: With an intention to boost energy awareness and allow consumers, keep track of consumption, Mazoon Electricity Company, the leading electricity provider in Oman, ‘Siraj’ – a prepaid electricity service.
Encouraging consumers to plan their electricity usage in a cost-effective manner, Mazoon Electricity’s ‘Siraj’ prepaid electricity service facilitates prepayment and keeps track of consumers’ credit balance.
Through the user-friendly system, customers can purchase recharge tokens from multiple payment channels available across the country. These easy and convenient channels allow consumers to buy recharge tokens 24/7. While the minimum value of the credit token available is OMR 1. All Mazoon Electricity account holders are eligible for the prepaid service except for those who come under the ‘Cost Reflected Tariff’ scheme.
The main advantages of using ‘Siraj’ is that customers can easily monitor and manage their consumption. Additionally, prepaid help consumers practice sustainable energy usage. Moreover, ‘Siraj’ is environmentally friendly since it does away with printed bills.
The core benefit of Siraj is that it is convenient, utilitarian and functional.
‘Siraj’ prepaid electricity service is programmed not to go off throughout the weekdays from 4 PM to 9 AM, and during the weekend from Thursday 04:00 PM to Sunday 09:00 AM. Anticipating emergencies, Siraj is configured not to shut down even when the credit balance is zero. One can consume electricity until the balance in the meter reaches OMR minus 2.
In case if there is any arrears in the postpaid account, the customer is eligible for transferring the same to his prepaid account through agreed payment plan.
Customers interested in opting for Siraj can contact or visit the nearest Mazoon Electricity Company branch. After reviewing the application and inspecting the premises, Siraj service will be provided to them along with a prepaid ID, new connection supply agreement and the user manual.
For more information on “Siraj” services, customer can call contact centre at 80077771
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About Mazoon Electricity Company
Mazoon Electricity Company SAOC (MZEC) is a closed Omani joint stock company registered under the Commercial Companies Law of Oman. The company is primarily undertaking regulated distribution and supply of electricity in Dakiliya, South Sharqiya, North Sharqiya, South Batinah governorates and Suwaiq in North Batinah governorate under a license issued by the Authority for Electricity Regulation, Oman (AER). The establishment and operations of the company are governed by the provisions of the Law for Regulation and Privatisation of the Electricity and Related Water Sector (the Sector Law) promulgated by the Royal Decree 78/2004.
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