Dubai eGovernment Department (DeG) has recently enhanced and upgraded Dubai.ae - the official portal of Dubai Government with new interactive features to ease the lives of its customers and enable different sections of society including citizens, residents, businesses and visitors to have an easy and quick access to eServices.
Enhancements to Dubai.ae include a text-to voice reader for both English and Arabic users who prefer to have the website read to them, this being useful in the first place for users with visual impairments. Social media enhancements include a live Twitter wall for promoting eTransformation in general and government entities' eServices in particular, as well as a social media sharing option to share any page of the content via Facebook, Twitter, Google + and more than 300 other social media applications.
With Dubai being such a dynamic city with so many events happening, Dubai eGovernment worked closely with Dubai Events & Promotions Establishment to have a live Dubai Calendar available on Dubai.ae. Many other tweaks and enhancements have been made to ensure a smoother and easier browsing and sharing experience for users.
Commenting on the enhancements to Dubai.ae, H.E. Ahmed Bin Humaidan, Director-General, Dubai eGovernment said: "We take our cue from the visions of HH Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who keeps reminding us that in the race for excellence, there is no finish line. We therefore interacted with many key stakeholders including conducting surveys with our users to understand their needs. We found that some potential users could not use Dubai.ae due to visual impairments or poor reading ability and were therefore reliant on another human being to read the content to them. The new text-to-voice technology on Dubai.ae allows English and Arabic listeners to automatically get any page on Dubai.ae read to them, while allowing customization of speed. Such enhancements are typical of our use of the modern technology to provide appropriate solutions to our customers and we will continue to improve and enhance Dubai.ae based on our users' needs and requirements."
Bin Humaidan added: "Based on Dubai eGovernment website guidelines and standards, we have to constantly upgrade and enhance the official portal of Dubai Government as a benchmark of excellence while also highlighting and promoting the eServices of our government partners through easy to read and now hear spoken content. Our new enhancements will also allow our users to keep abreast with the latest happenings in our dynamic city as well as interact with us and even share our content easily."
Work is under way in many more such improvements, which would be ready for users shortly, Bin Humaidan said, adding that this shows that Dubai eGovernment is carrying on its journey towards making Dubai.ae a real and practical destination for all seekers of electronic services in Dubai.
In 2009, Dubai eGovernment became one of the first eGovernments around the world to restructure its content using a new strategic approach called 'life events' where information and services were packaged based on the various life stages of individuals, businesses and visitors. Dubai eGovernment will continue to employ multiple information and communication technology channels and features to provide services to all sections in line with its vision of improving the lives of people and businesses in Dubai and its slogan "Together to ease your life".
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About Dubai eGovernment:
Dubai eGovernment is a pioneering initiative in the region to provide government online services across the spectrum of corporate and community life in the emirate. Dubai eGovernment officially directs and supervises the implementation of the process of eTransformation in over 30 government entities and is one of the world's only governments to have established an official eGovernment branch in the capacity of an independent department.
Dubai eGovernment utilizes multiple innovative electronic channels to facilitate interaction and transaction with government services for citizens, residents, visitors and businesses with the goal of making the life of people much easier in their dealings with the government. The official Dubai Government public portal (www.dubai.ae) highlights government initiatives and facilitates the customers' access to more than 2000 service from the services of several government departments, while the official corporate portal of Dubai eGovernment (www.deg.gov.ae) provides information on the strategy, goals and achievements of the department.
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© Press Release 2012
