Dubai: Dubai Land Department (DLD) launched four categories of ‘Prestige’ e-cards — Platinum, Diamond, Gold and Silver — as part of a programme for VIP owners, providing them with a wide range of services and facilities, as well as launched the Crown Card for VIPs. All card holders will gain access to the department’s services easily and conveniently in line with the directives of the wise leadership to position Dubai as a leading destination and attract foreign direct investment to the real estate sector.

HE Sultan Butti bin Mejren, Director General of DLD, said: “We recognise the importance of time for VIP owners and have launched the Prestige cards programme, as well as the Crown Card for VIPs, due to our keenness to save them effort and ensure their happiness through a package of our services and facilities. Thus, it would be possible for an owner to obtain the category that suits their real estate portfolio and the services they need to complete their business in the best possible way.  We are certain that this programme will be received positively by owners who would be seeking to obtain services with the least possible effort, especially since the services can be arranged in advance and in a professional manner by the special account manager.”

The Prestige Diamond Card provides beneficiaries with a wide range of services, including an owner's account manager service, reception, and guidance through the owner’s assistant account manager (concierge). The cardholder will also gain access to a lounge for VIP owners, in addition to providing and implementing a number of services, especially requesting ‘To Whom It May Concern’ letters, real estate valuations, and requests for maps. The cardholder will also receive a priority when requesting any service and will get invited to various real estate events and conferences as well as to membership services in local and international real estate forums.

The owner holding this card will gain access to various services provided by the Dubai REST platform, including real estate portfolio requests and real estate valuation reports as well as follow-up procedures for customers that will be completed quickly within one working day. Cube services are also available to owners in addition to the provision of smart real estate transaction services and output delivery.

As for the Prestige Platinum Card, VIP owners who hold it will enjoy the benefits of all the previous services in addition to the delivery and receipt of cheques, money transfers from trustees to accounts, parking services, and an enquiry service, as well as features for receiving complaints, following up on solutions and responding to them, receiving requests for the real estate portfolio service, and following up on real estate transactions and coordinating their implementation.

Regarding the Prestige Crown Card, VIPs will benefit from all the services and enjoy a wide range of additional services, including parking services, and an enquiry service, as well as features for receiving complaints, following up on solutions and responding to them, receiving requests for the real estate portfolio service, and following up on real estate transactions and coordinating their implementation.

Holders of Prestige Gold Cards will benefit from all the basic services, in addition to parking services, while Prestige Silver Card holders will benefit from eight basic services that would help them complete their work easily and in the least possible time.

To obtain this e-card, owners must update their information and be registered on Dubai REST. Based on their real estate portfolio, the appropriate card will be determined automatically without the need to submit a request. For more information, you can contact DLD via e-mail on vip@dubailand.gov.ae.

-Ends-

About Dubai Land Department:

Dubai Land Department (DLD) was founded in January 1960 to establish the most prominent real estate sector in the Middle East and the world. It provides outstanding and integrated services to all its customers while developing the necessary legislation to propel the real estate sector in Dubai through the regulation of the sector, organising and promoting real estate investments, and spreading industry knowledge in search of regional and worldwide real estate innovation.

DLD seeks regional and worldwide innovation in real estate with the aid of its active sectors that include real estate registration services, real estate investment promotions, and corporate support, and with the aid of its active organisations that include the Real Estate Regulatory Agency, the Dubai Real Estate Institute, and the Rental Dispute Centre.

Unified Toll Free Number:

In order for Dubai Land Department to provide the best possible service in a rapid manner and to ensure the comfort and happiness of our customers, it has activated a new toll-free call centre number [8004488]. This can be used for all Dubai Land Department and Rental Disputes Centre enquiries.

Send us your press releases to pressrelease.zawya@refinitiv.com

© Press Release 2020

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.