27 July 2017
ESC spearheading India's ICT exports - aggressive marketing to tap booming middle east

Setup of Electronics and Computer Software Export Promotion Council (ESC) in late 1980’s when software export was unknown, when IT export volume was a few millions of dollars and that was limited to the US.  Now, India   exports over US$ 111 billion IT and ITeS to several destinations, be they developed, developing, emerging or least developed. Ever since we have started exporting software products and solutions, strategies and thrust have changed. From low-end products and solutions, we have moved to high-end products and complex solutions. Those changes are gradual and enduring, creating better lives world over.  ESC hand holds the concerns of India’s Electronics industry as well. Today there are over 2500 electronics SME units in India. Government of India is taking all necessary steps to ensure conversion of India into a manufacturing hub for electronics production, informed Mr Kamal Vachani, Regional Director of ESC for the Middle East. Today India’s electronics hardware export is around US$ 6 billion.

ESC has been playing a pivotal role in scripting those changes Let me flag mark some of the changes that we have effected in a sustainable manner.  Foremost is the widening the base of export units in the country. Bereft of a focused policy to create groundswell of small and medium export units, Indian software exports would have remained with a few handful of large software behemoth. Now we have over 5000 export units in the country of various hues and sizes-one man operated units to establishments employing thousands of people. They have to co-exist as part and parcel of an inclusive growth paradigm. Yet there are challenges and main among them is to make the MSME sectors’ growth sustainable and empowering each unit to move up in the value chain to be a part of the next layer. A micro should become a small unit in as much as a small unit become a medium and the medium graduating to a large conglomerate. That is an area where ESC is focusing now to ensure an inbuilt growth dynamism.

Secondly, in broadening the export destinations, ESC has been playing an important role. We identify potential markets much in advance. For instance, we have identified Africa, CIS, Latin America, Middle East etc. as potential markets long back. For our signature annual event- Indiasoft- exhibition and conferences, which is entering the 18th edition by next year, we invite hundreds of potential software buyers from these regions to participate in the two day event by underwriting a part of their expenditure to be incurred for travel. The idea is to create a band of experts from these countries who are well aware of the depth of software markets in India, its strength and the range so that they can act as our brand ambassadors, when these countries resort to large scale digitization in their countries. Our experience has been very satisfying and rewarding. Many of these countries have started importing software products and solutions from India particularly from the MSME sector, says Mr D.K. Sareen, Executive Director, ESC.

Driven by the success of this experiment in software, and in line with the Government's initiative of reducing import burden especially in the electronics sector by boosting domestic manufacturing on the lines of “Make In India” programme, ESC created INDIA ELECTRONICS EXPO wherein Indian electronics manufacturing / EMS / product / components companies showcase their products and electronics buyers from various countries of the world are invited to meet the Indian exhibiting companies. India Electronics Expo is ESC's flagship event for the Electronics Hardware sector. The event provides an opportunity to foreign electronics buyers to see the Indian origin electronics products and components for their sourcing requirements. Indian EMS companies are also present showcasing their capabilities in the EMS sector. Full details of the event can be seen at www.indiaelectronicsexpo.com

The other initiative is the effort to tap the growing Japanese market, which a few years back was totally untapped. ESC had initiated a program to teach Japanese language and business etiquettes to technical students passing out from IITs and other premier institutions. Now India has a large presence in the software market of that country. Apart from this, we take part in every important trade fairs across the world by giving an opportunity to the small and medium companies to participate in the fair at the most economical manner so as to bag business orders.

There has to be constant change in our approach to garner the market. What I can assure you is that ESC is alive to this issue and hold consultations with stakeholders and experts to evolve innovative approaches for tapping newer markets and also for consolidating the existing markets by moving up in the value chain.  

Global trade is an ever changing paradigm. It keeps on changing all the time driven by various factors such as boom, bust and stand still. Despite that cyclical changes which might have happened from time to time, it can be seen that trade flows have always moved up if one takes a trajectory of few years in continuum.

ESC will again be repeating it’s participation at GITEX DUBAI with around 50 Indian ICT companies displaying innovative IT products & solutions in various verticals of IT including Embedded Technology, IOT, M2M, Cloud Computing, Information Security, Software Development, Animation, Gaming etc. The Middle East market is a burgeoning market where the potential is immense and Indian companies feel happy to doing business with the entrepreneurs there.

We hope that ESC’s participation at GITEX Dubai will further business between India and the countries in Middle East and UAE in particular, says Mr Kamal Vachani, Regional Director, ESC, Middle East.

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© Press Release 2017