Leading health care provider gains timely access to relevant information for mobile workers with Cognos' proven business intelligence capabilities, integrated with the RIM BlackBerry platform
Dubai, United Arab Emirates - Cognos (Nasdaq: COGN; TSX: CSN), a world leader in business intelligence and performance management solutions, today announced that CRC Health Corporation - the nation's largest specialty behavioral healthcare company - has selected Cognos 8 Go! Mobile to help speed decision-making for clinicians, clinician managers and other key stakeholders across the organisation.
The announcement was made public at this week's Wireless Enterprise Symposium in Orlando, Florida, to which UAE-based Cognos customers were invited.
Cognos 8 Go! Mobile is purpose-built for the BlackBerry wireless platform from Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM).
CRC has 130 locations nationwide, providing flexible treatment services to help foster long-term recovery. These services include detoxification, inpatient treatment, day and intensive outpatient programs, aftercare and therapeutic living programs.
With its clinicians and other staff increasingly working from field locations, CRC required a mobile reporting solution that would work with the BlackBerry wireless platform to help speed and streamline the flow of relevant information to employees.
"In the behavioral healthcare field, clinicians and key decision makers are constantly on the go with little or no access to a LAN-based computer," said Jay Ramiodi, VP and CTO, CRC Health Corporation. "We needed a solution on a single platform that would integrate traditional BI reports with current, up-to-date client status indicators or other key snippets of actionable information. Consequently, staff who are highly involved in clinical decision-making can proactively respond and immediately take or recommend appropriate preventative action."
CRC evaluated competing solutions and selected Cognos 8 Go! Mobile based on the strength of Cognos' product innovation, integration with the BlackBerry wireless platform, and proven business intelligence reporting capabilities. The health care provider is working with Cognos silver reseller partner, Locus Solutions, Inc. for the implementation.
Cognos 8 Go! Mobile provides convenient wireless access to the most relevant operational and strategic performance information, delivered through the reporting, analysis and metrics capabilities of Cognos 8 Business Intelligence. The solution delivers a rich mobile-client that allows executives or front-line mobile workers to use their handheld devices, such as BlackBerry smartphones, to read and securely interact with their company's performance information and make informed decisions regardless of location or time.
"With Cognos 8 Go! Mobile, healthcare organizations like CRC can extend the reach of their mission-critical client and organizational information to mobile devices like BlackBerry smart phones for right-time decision-making from any location," said Derek Morrison, Regional Manager, Cognos. "By selecting our business productivity solution for their mobile workforce, CRC is helping drive better business decisions for improved performance and client service."
Cognos' industry-leading performance management solutions have helped numerous healthcare organizations worldwide cut costs, increase operational efficiencies, and comply with government regulations. Cognos can be found in such leading healthcare organizations as Nebraska Medical Center, Evanston Northwestern Healthcare, Blue Cross Blue Shield of Massachussetts, and Trillium Health Centre (Canada). For more healthcare customer success stories, please visit http://www.cognos.com/company/success/ss_healthcare.html
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About Cognos Business Intelligence Products:
Cognos 8 Business Intelligence (BI) delivers easy-to-use BI with the right context, through familiar interfaces, at the right time. To further enable faster and more effective decisions, Cognos offers additional consumer modes that bring BI to the familiar working environments of every worker. Cognos 8 Go! Mobile helps users make more informed decisions in context to quickly improve individual effectiveness and organizational performance when mobile, while enabling IT to further leverage existing investments in Cognos 8 BI to continue lowering the overall cost of ownership. For further information about Cognos BI Products visit: http://www.cognos.com/products/cognos8businessintelligence/index.html
About CRC Health:
CRC Health is the nation's largest provider of drug and alcohol treatment services in terms of the number of patients treated. CRC treats more than 50,000 people yearly. The company is based in Cupertino, California and operates residential facilities, and outpatient and opiate treatment clinics throughout the U.S. CRC provides lifelong care to adult and adolescent patients through a continuum of services including detoxification, residential treatment, partial hospitalization, day treatment, intensive outpatient programs, sober living, community education, intervention and aftercare. CRC has extended its presence to the Internet with eGetgoing, an online substance abuse treatment platform. For further information please visit: http://www.crchealth.com.
About Cognos:
Cognos, a leader in business intelligence and corporate performance management, delivers software and services that help companies drive, monitor and understand corporate performance.
Cognos delivers the next level of competitive advantage - Corporate Performance Management (CPM) - achieved through the strategic application of BI on an enterprise scale. Our integrated CPM solution helps customers drive performance through planning; monitor performance through scorecarding; and understand performance through business intelligence.
Cognos serves more than 23,000 customers in over 135 countries. Cognos enterprise business intelligence and performance management solutions and services are also available from more than 3,000 worldwide partners and resellers. For more information, visit the Cognos Web site at http://www.cognos.com/ae/index.html
Press Release 2007



















