Simple, User Friendly Processes with Added Benefits
Manama, Bahrain: Batelco, the Kingdom's leading communications services provider continues to enhance its online options for the benefit of its customers. Accordingly, Batelco is currently in the process of enhancing its e-Services portal and eBilling service, to provide greater convenience and put a wider range of online services at its customers' fingertips.
Batelco's e-Services portal provides ease of access for customers to a range of services such as View and Pay Bills, Managing Broadband or Mobile Accounts, Subscribe or Upgrade to a range of Broadband and Mobile Services, Customise Packages and Reserve Nice Numbers.
The e-Billing Service, one of the most popular services available on the site, delivers a secure and convenient way to review and pay your phone bills which has the added dimension of being good for the environment. Batelco encourages all its customers to 'Go Paperless - Go E-Billing' by registering for e-Billing via the Company's e-Services Portal.
E-Billing is simply about receiving phone bills by e-mail instead of through the post. By using the e-Billing service customer can:-
- Receive an electronic version of their monthly phone bills by e-mail
- View the bill details and pay online using a credit or debit card
- Download and save bills in PDF format
- Help save the environment by disabling paper bills
Batelco Group General Manager Ahmed Al Janahi said that Batelco's e-Billing is a free service introduced to meet the demand from customers for electronic services that are easy to use, convenient and additionally environmentally friendly, by eliminating paper bills.
Customers who already have an e-Service account may visit batelco.com and access eServices via the login link now available on the homepage. New customers are also invited to register via the batelco.com homepage. The site is user friendly and includes educational tutorials and FAQ (Frequently Asked Questions) with answers, for the assistance of customers.
Batelco continues to be a leader of innovative technologies and is working tirelessly to deliver world class products and services supported with excellent customer care via their comprehensive website batelco.com and 196 Helpdesk which operates 24 hours a day, every day of the year.
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About Batelco
Batelco Group, listed on the Bahrain Bourse, is the leading integrated communications provider in the Kingdom of Bahrain and a company of reference among the region's key telecommunications players for innovation and customer experience.
Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East region. It delivers cutting-edge fixed and wireless telecommunications services to its customers in Bahrain, Kuwait, Saudi Arabia, Jordan, Yemen, Egypt and India.
The Batelco Group of companies offers end-to-end telecommunications solutions for its residential, business and government customers in Bahrain on Next Generation, all IP fixed and 3.5G wireless networks, MPLS based regional data solutions and, GSM mobile and WiMax broadband services across the countries in which it operates.
This press release has been issued by Batelco Corporate Affairs department.
For further information, please contact Batelco Public Relations Office
Public.Relations@btc.com.bh / Fax +973 17611898
© Press Release 2011
