Kuwait - 9 October 2013: Alshamel Travel, one of the region's leading travel management companies, announced that it has chosen Dubai as its regional headquarters for Corporate Travel services as well as its partnership with Carlson Wagonlit Travel (CWT). The new unit will be headed by Rosanna Croft, as Director of Corporate Travel services, in addition to her current role as Alshamel Travel's Military and Government Travel services Director.

Alshamel Travel's decision to boost its operations in Dubai was to meet the growing demand of corporate customers both globally and regionally. In addition to Rosanna Croft, Amr Hussain was appointed as Head of Commercial and Program Management, Stephen McGuire as Head of Operations and Rania Moustafa as Business Development Manager, who will be part of the team enhancing Alshamel Travel's business operations. The Corporate Travel services unit will be supported by a Supplier Management unit, headed by Sanjiv Gandhi, Meetings, Incentives, Conferences and Events (MICE) services division, headed by Alaa Fouad, and a Regional Contact Center, headed by Charles Pinho.

Yousef Al-Essa, Chairman of Alshamel Travel said: "This is a step in the right direction for Alshamel Travel and I am certain Rosanna and her team are up to the task of heading up our Corporate Travel Division in addition to her current responsibilities. Dubai is an ideal location to centralize our operations, as it is a regional hub for many of our multi-national and global clients. As a CWT partner in Kuwait, UAE, Qatar, Oman and Bahrain, Alshamel Travel shares CWT's commitment and dedication to delivering the very best travel management services to clients across the GCC."

Commenting about her new role, Rosanna Croft - Director, Alshamel Corporate Travel Division said: "I am proud to be entrusted with this new role. I look forward to growing our business moving forward to provide efficient services at the highest standards to our Corporate Travel clients. Centralizing our operations will be implemented by deploying the best available tools provided by our global partners including CWT and Sabre, as well as our own proprietary tools, to ensure maximum efficiency and consistent service delivery. We will present our clients with a single point of contact for all travel-related queries, in addition to a dedicated Alshamel Contact Center which already provides 24-hour emergency services."

Alshamel Travel will continue its effort for providing world class services to its clients in general and to its multinational corporate clients in particular through reconfiguring its travel services and creating a regional business travel center (BTC) based in Dubai.  Alshamel's travel services will include booking flights, hotels, cars, arranging client's in bound and out bound meet and assist, Meetings, Incentives, Conferences and Events (MICE), visa services, VIP desk, private corporate charters, 24/7 emergency travel services, special services configurations to the energy sector, personal travel, leisure packages, all of which makes  travel easier for corporate clients. Alshamel Travel believes that by centralizing operations, clients will benefit from having efficient, consistent, and smooth service offering.  

To find out more about Alshamel Travel, please visit the company's website www.alshamel.com, or contact the 24-hour Service Center that can be contacted on +971 (04) 4254441 and +971 (02) 4949094.  The Service Center is open seven days a week and is linked to all Alshamel Travel's regional offices, providing full after hours assistance, for emergency services, air, hotel, car bookings, Leisure Travel services and other enquiries.

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About Alshamel Travel:
Alshamel Travel is a full service travel management company that started operations in 1996. Headquartered in Kuwait and listed on the Kuwait Stock Exchange, the company is made up of three core business units: Corporate Travel, Leisure Travel and Military & Government Travel.  Alshamel Travel has offices across the Middle East, including Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia and UAE. 

For more information, please visit: www.alshamel.com

© Press Release 2013