16 June 2009
KUWAIT: ExxonMobil Middle East Marketing Corporation (EMMEM), an affiliate of Exxon Mobil Corporation, exclusive distributor Kuwait Automotive Imports Co (KAICO), and automotive service provider KAPICO, are introducing a totally new motoring concept to drivers in Kuwait.
Khidma/ Mobil 1 Centers are a comprehensive network of car service centers available at 32 locations throughout Kuwait at a press conference yesterday held at the Sheraton Hotel & Towers in Kuwait City, representatives of EMMEM, KAICO and KAPICO announced the official launch of the Khidma/Mobil 1 Centers to a number of distinguished guests and members of the Kuwaiti media. KAICO is the exclusive lubricant distributor of EMMEM in Kuwait, and KAPICO is the operator of the Khidma/Mobil 1 Centers.
Khidma/Mobil 1 Centers offer motorists an entirely revolutionary service experience, and we believe that the partners we are working with are the perfect choice for such a groundbreaking concept. The extensive network of centers means that motorists will never be far away from the services they need, and our commitment to our customers is obvious in the number and quality of services provided," said Michel Gouzerh, EMMEM Chairman and CEO.
Staffed by specially trained technicians, equipped with the latest technology and the most effective products such as Mobil 1 engine oil, Khidma/Mobil 1 Center at Oula fuel stations offer a one-stop-shop for motorists. Not only can customers change their car's engine oil and filters, but can also check other essential car fluids including battery, radiator and brake fluids.
Motorists entering a Khidma/Mobil 1 Center will discover that these are centers that combine all the services needed under one roof. As well as providing a comprehensive group of services to our customers, we are also determined to streamline the process as well, ensuring a rapid, quality service," said Adil Mohamed Al Gannam, Board Member, Kapico/Gannam Group.
Only genuine spare parts are used at Khidma/Mobil 1 Centers, and Khidma technicians are ready with a 10-point checklist which can be completed in less than 30 minutes, offering a convenient yet vital service to drivers.
We are proud to be part of the group taking this initiative, and look forward to a long and fruitful partnership. We are always committed to making any experience easier for our customers, and the Khidma/Mobil 1 Centers are a reflection of that," said Yousef Abdulatif Al Shaya, CEO of KAICO.
Detailed information about each car which is serviced at a Khidma/Mobil 1 Center is stored in the center's database to ensure the ease and convenience of each service, at whichever location the customer chooses to visit. Staff will also provide a full report to each customer regarding the tests and maintenance completed, as well as providing suggestions for a future date when the car should ideally be serviced again.
KUWAIT: ExxonMobil Middle East Marketing Corporation (EMMEM), an affiliate of Exxon Mobil Corporation, exclusive distributor Kuwait Automotive Imports Co (KAICO), and automotive service provider KAPICO, are introducing a totally new motoring concept to drivers in Kuwait.
Khidma/ Mobil 1 Centers are a comprehensive network of car service centers available at 32 locations throughout Kuwait at a press conference yesterday held at the Sheraton Hotel & Towers in Kuwait City, representatives of EMMEM, KAICO and KAPICO announced the official launch of the Khidma/Mobil 1 Centers to a number of distinguished guests and members of the Kuwaiti media. KAICO is the exclusive lubricant distributor of EMMEM in Kuwait, and KAPICO is the operator of the Khidma/Mobil 1 Centers.
Khidma/Mobil 1 Centers offer motorists an entirely revolutionary service experience, and we believe that the partners we are working with are the perfect choice for such a groundbreaking concept. The extensive network of centers means that motorists will never be far away from the services they need, and our commitment to our customers is obvious in the number and quality of services provided," said Michel Gouzerh, EMMEM Chairman and CEO.
Staffed by specially trained technicians, equipped with the latest technology and the most effective products such as Mobil 1 engine oil, Khidma/Mobil 1 Center at Oula fuel stations offer a one-stop-shop for motorists. Not only can customers change their car's engine oil and filters, but can also check other essential car fluids including battery, radiator and brake fluids.
Motorists entering a Khidma/Mobil 1 Center will discover that these are centers that combine all the services needed under one roof. As well as providing a comprehensive group of services to our customers, we are also determined to streamline the process as well, ensuring a rapid, quality service," said Adil Mohamed Al Gannam, Board Member, Kapico/Gannam Group.
Only genuine spare parts are used at Khidma/Mobil 1 Centers, and Khidma technicians are ready with a 10-point checklist which can be completed in less than 30 minutes, offering a convenient yet vital service to drivers.
We are proud to be part of the group taking this initiative, and look forward to a long and fruitful partnership. We are always committed to making any experience easier for our customers, and the Khidma/Mobil 1 Centers are a reflection of that," said Yousef Abdulatif Al Shaya, CEO of KAICO.
Detailed information about each car which is serviced at a Khidma/Mobil 1 Center is stored in the center's database to ensure the ease and convenience of each service, at whichever location the customer chooses to visit. Staff will also provide a full report to each customer regarding the tests and maintenance completed, as well as providing suggestions for a future date when the car should ideally be serviced again.
© Kuwait Times 2009
