Design thinkers like Airbnb and Coca Cola show a remarkable 219% growth of their market capitalisation over that of the Standard & Poors 500 Index between 2004 and 2014. But what does it involve?
Joost Wolzak, OpinionIndustry ExpertJoost Wolzak has been heading up dubizzles user experience design team since June 2016. He previously worked at OLX from Cape Town, South Africa. Prior to OLX, he was product owner at eBay inc. in Amsterdam, Netherlands, where he designed and implemented the first mobile user experiences apps and mobile website for Marktplaats.nl.With over 16 years in the classifieds, e-commerce, finance and travel sectors, Joost takes an interdisciplinary, deeply collaborative approach to understand user needs holistically and to design towards them in small, yet viable steps.