Emirates Islamic, one of the leading Islamic financial institutions in the UAE, today announced the launch of a campaign offering free international transfers for all individual customers during the ongoing COVID-19 situation.
As part of the campaign which runs until 11 August 2020, customers can transfer funds to more than 150 countries in over 30 currencies by via the bank’s Mobile App or Online banking platform or through the bank’s operational branches. To support customers, all bank fees and corresponding network charges will be waived and competitive exchange rates offered providing increased value to customers.
“We are pleased to launch a campaign offering free international money transfers to enable customers to send money safely to their family and loved ones, during this exceptional situation,” said Farid Al Mulla, Deputy Head of Consumer Banking and Wealth Management at Emirates Islamic. “Be it for Eid, a special occasion, or a family emergency, customers can transfer the funds without any additional fees, from the safety of their homes. We were among the first in the Islamic banking sector to proactively recognise the needs of our customers and the new campaign is additional to relief measures we have already put in place to support our customers during the COVID-19 outbreak. As a responsible financial institution and a leader in Islamic banking, Emirates Islamic remains committed to protecting the financial future and ambitions of its customers and the wider UAE community during these extraordinary circumstances.”
The free international money transfer campaign complements other innovative products and services that Emirates Islamic offers on its digital channels such as QuickRemit, a 60 second online remittance service to India and Pakistan in addition to free local transfers within the UAE.
Emirates Islamic has a robust digital infrastructure to help customers manage their banking needs from wherever they are and whenever they need. The bank’s digital platforms remain fully functional 24/7 and Emirates Islamic encouraged customers to visit branches only if absolutely necessary and access their mobile and online banking applications for their everyday transactions from the safety of their home.
About Emirates Islamic:
Emirates Islamic (DFM: EIB), part of Emirates NBD Group, is one of the fastest growing banks in the UAE. Established in 2004 as Emirates Islamic Bank, the bank has established itself as a major player in the highly competitive financial services sector in the UAE.
Emirates Islamic offers a comprehensive range of Shari’a-compliant products and services across the Personal, Business and Corporate banking spectrum with a network of 58 branches and 210 ATMs/CDMs across the UAE. In the fast-growing area of online and mobile banking, the bank is an innovator, being the first Islamic bank in the UAE to launch a mobile banking app and offer Apple Pay, as well as being the first Islamic bank in the world to launch Chat Banking services for customers via WhatsApp.
Emirates Islamic received a number of international and regional awards in 2019, in recognition of its focus on customer excellence, robust performance, and innovation in Islamic banking. The bank was recognised as ‘Best Islamic Bank, UAE’ at the World Finance Awards 2019; ‘Best Islamic Bank’ at the Global Islamic Finance Awards 2019; ‘SME Bank of the Year’ by Enterprise Agility Awards; and ‘Most Innovative Islamic Bank’ by Islamic Finance News magazine. As an Emiratisation champion in the banking sector, Emirates Islamic was the recipient of the 'Human Resources Development' award by Emirates Institute for Banking and Financial Studies (EIBFS).
Emirates Islamic was also awarded ‘Most Innovative Islamic Retail Bank in the UAE’ and ‘Excellence in Digital Banking’ at the 5th Islamic Retail Banking Awards 2019; ‘Best Retail Bank’ and ‘Best Digital Banking Proposition’ by Islamic Business & Finance Magazine; and ‘Best Banking Product’ (Kunooz) by Global Banking & Finance Review. The Bank was recognised for ‘Most Improved Website’ at the 2018 Service Olympian Awards.
As part of its commitment to the UAE community, the Emirates Islamic Charity Fund provides financial aid to those in need, with a focus on food, shelter, health, education and social welfare contributions.
© Press Release 2020
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