Adidas tops YouGov’s Recommend Rankings 2021 in Saudi Arabia, with a Recommend score of 87.9. The brand’s recent partnership with Challenge Team (Saudi’s first ever Women’s Football League champions) to support the Kingdom’s vision of empowering women in sports won over the public, making it the most recommended brand in the country.
The rankings are based on YouGov BrandIndex’s positive Recommend score, which measures the percentage of a brand’s customers who would recommend it to a friend or colleague. Every brand in our Rankings has a minimum sample of 300 and has been tracked for at least 6 months, with all scores being rounded to a single decimal place.
Travel & Airlines giant Emirates is a close second, with a score of 87.6, followed by Saudia in the third place (86.6).
Alongside Adidas, two other sportswear brands feature in the top ten list, highlighting the increased enthusiasm for fitness amidst the pandemic. Skechers is placed in fifth (score of 85.6) and Nike in eighth (84.6).
The rapid progression of vaccination in the country and the subsequent easing of restrictions has helped strengthen the position of hotels and destinations among consumers. Hilton Hotels & Resorts has been making notable improvement to its Recommend score year-on-year, also entering the top 10 list this year, in seventh (85.0).
Neom, Saudi’s planned cross border smart city, that also serves as a popular tourist spot, took the fourth place with a score of 86.2.
Al Baik and Almarai represented local brands in the rankings, taking the sixth (85.5) and tenth (84.1) spot, respectively.
iPhone completes the list in the ninth place (84.3).
YouGov BrandIndex has also released the ten “most improved” brands that have registered the largest improvement to their Recommend scores among customers, in the past 12 months. Despite facing travel bans and restrictions, Travel & airlines companies, flynas and Egypt Air emerged as the “most improved” brands of the past year, with a rise of +9.7 points each to their Recommend scores. Saudia (Saudi Airlines) is the third best improver, with a change in score of +7.9 points.
Apart from travel brands, consumer electronic brands heavily populate this year’s improvers list, with Panasonic (7.2 change in scores), Acer (6.3) and Hitachi (6.2) taking a spot each.
Garnier (6.8), Pril (6.5), REDTAG (6.1) and Hilton Hotels & Resorts (5.9) are the other brands that complete Saudi’s list of improvers in 2021.
- The rankings are based on YouGov BrandIndex’s positive Recommend score, which measures the percentage of a brand’s customers who would recommend it to a friend or colleague.
- Every brand in our rankings has a minimum sample of *300 and has been tracked for at least 6 months, with all scores being rounded to a single decimal place.
- Date range: 1st June 2020 to 31st may 2021 compared to 1st June 2019 and 31st May 2020
- The rankings data can be further developed with YouGov Recommend+, a fresh approach to understanding consumer advocacy. YouGov Recommend+ is a highly cost-effective NPS® diagnostics approach that gives marketers the full picture on what drives existing and potential promoters by speaking directly to those customers who recommend your brand.
© Press Release 2021