'We continue to monitor the situation relating to Novel Coronavirus (COVID-19) closely.
flydubai follows the directives issued by the World Health Organisation (WHO) and the local health authorities. We will continue to work closely with our airport and airline partners to ensure that all safety measures are in place and in line with international standards.
Please note that some travel advisories have been issued by a number of countries and may include travel restrictions. We advise passengers who have been travelling to and from China recently to check with the local authorities regarding their entry requirements.
Some of the countries that have issued travel restrictionsinclude: Armenia, Azerbaijan, Bangladesh, India, Iraq, Jordan, Kazakhstan, Kuwait, Myanmar, Russia, Sri Lanka and Tanzania.
For more details, please visit: https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm
Passengers who are affected and need to change an existing booking should send an email to email@example.com with 'Travel restrictions' in the subject line and will be able to rebook to another destination or arrange a refund.
Alternatively, please call our Contact Centre on (00971) 600 54 44 45 or send a private message on Facebook.
If you made your booking through a travel agent, please get in touch with them directly regarding your refund and rebooking options'