Dubai, United Arab Emirates, February 21, 2015: The Dubai Health Authority (DHA) is the first government organisation in the Emirate to introduce a smart personnel kiosk for its employees, said a top DHA official.

Maryam Abdulla Bin Subaih, Director of Human Resources at the DHA, said: "We developed this kiosk keeping in mind the DHA's smart strategy objectives.  Employees of the DHA can access the services of this smart kiosk by using their Emirates ID. The kiosk offers several services and employees can check annual leave balance, leave history, request for a salary certificate, can apply for leave or view one's payslip. Employees can also receive a print out of the certificate they have requested.

"Certificates issued will have a reference code along with Dubai Smart Government website link, so that all concerned parties can verify the certificates that are issued from the smart personnel kiosk. The reference code replaces the human resource department signature and approval. Additionally, a copy of the employee's certificate will be sent to the employee's DHA e-mail id in a PDF format."

The first kiosk has been set up at Latifa Hospital and services are available in three languages Arabic, English and Urdu.

Bin Subaih added that at a later stage the authority will expand this service to other DHA hospitals and health centres and will additional features will be added.

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About the Dubai Health Authority:
The Dubai Health Authority (DHA) was created, in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance is the President of the Dubai Health Authority and His Excellency Engineer Essa Al Maidoor is the Director-General of the DHA.

The DHA's aim in Dubai is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. This is a direct translation of the objectives of the Dubai Strategic Plan 2015 launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum. Keeping the strategic plan in mind, the DHA's mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector.

In addition to overseeing the health sector for the Emirate of Dubai, the DHA also focuses on providing services through DHA healthcare facilities including hospitals (Latifa, Dubai, Rashid and Hatta), specialty centres (e.g. the Dubai Diabetes Center) and DHA primary health centres spread throughout the Emirate of Dubai.

The main pillars of service delivery at DHA health facilities are quality, efficiency, patients and staff.  It is our aim to maintain and improve the quality and efficiency of DHA health services. An important aspect of the service delivery strategy is to focus on patients, their needs and satisfaction as well as attract, retain, nurture and support outstanding staff.

Prior to the establishment of the DHA, the Department of Health and Medical Services (DOHMS), which was established in 1973, was the functioning authority that almost exclusively focused on health service delivery.

© Press Release 2015