Abu Dhabi on Sunday:– The Integrated Transport Centre (ITC) of the Department of Municipalities and Transport in Abu Dhabi announced its Customer’s Happiness Center’s working hours, MAWAQiF and Darb Toll Gate System implementation timings, and buses and ferries schedule during the holy month of Ramadan.
Customer’s Happiness Centers in Rabdan area, Abu Dhabi and Al Jahili, Al Ain will be working from Sunday to Thursday from 9:00 AM to 3:00 PM. Customers may continue to use ITC’s website: www.itc.gov.ae , Darbi app, Darb app and call 80088888 or 600535353 to request for services 24/7.
MAWAQiF Service
MAWAQiF parking fees will be implemented during Ramadan from Saturday to Wednesday from 9:00 AM to 2:00 PM and from 9:00 PM to 2:30 AM. On Thursdays, parking fees will be implemented from 9:00 AM to 2:00 PM and from 9:00 PM to 12:00 AM. No charge will be implemented on Fridays from 12:00 AM to 8:59 AM on Saturday morning.
People attending Tarawih prayers will be exempted from MAWAQiF fees in the parking spaces surrounding mosques during the prayers’ time as long as their vehicles are parked correctly and are not blocking the traffic flow. The public is urged to adhere to the regulations regarding the resident parking spaces from 9:00 PM to 8:00 AM.
Darb Toll Gate System
Peak hours during the holy month of Ramadan will be from 8:00 AM to 10:00 AM, and from 2:00 PM to 4:00 PM from Saturday to Thursday in order to ensure a smooth traffic flow during these timings.
Bus Services
Abu Dhabi and its suburbs:
Public buses will be available in Abu Dhabi City and its suburbs according to its usual schedule except for A10, A20, A40, 405 and 406 which will be available until 6:00 PM only. Most of the services’ frequency will remain the same whereas service no. 26 will be cancelled starting from the first day of Ramadan.
Al Ain and its suburbs:
Bus network in Al Ain and its suburbs will be amended during Ramadan as follows:
Services no. 900-940-960-990-590-495: last trip to be scheduled at 1:00 AM.
Services no. 930-950-980: operation hours to be extended until 1:00 AM with a frequency of 50 minutes.
Service no. 970: operation hours to be extended until 1:00 AM with a frequency of 45 minutes.
Service no. 450: last trip to be scheduled at 9:00 PM.
Services 460-491-496-560-595: last trip to be scheduled at 12:00 AM
Service no. 550: last trip to be scheduled at 10:00 PM
Whereas services no. 901-941-902-991-350-360-375-380-390-X90-H1: will work according to their usual schedule with no changes.
Al Dhafra Region:
Bus services in Al Dhafra Region will continue to work according to their usual schedule whereas it will stop during Iftar time from 6:30 PM to 7:45 PM.
Ferry Services
During the holy month of Ramadan, ferry services will continue to operate between Dalma Island and Jebel Al Dhanna port, and between Al Saadiyat Island and Al Aliah, as follows:
Dalma Island and Jebel Al Dhanna port:
Two trips every day except for Friday:
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About the Integrated Transport Centre in Abu Dhabi:
The Integrated Transport Centre (ITC) has been established pursuant to the law issued by H.H. Sheikh Khalifa bin Zayed Al Nahyan, in his capacity as the ruler of the Emirate of Abu Dhabi, on November 2016, in amendment of Law no. 19 of 2006 regarding Taxi regulation in the Emirate of Abu Dhabi. ITC is affiliated with the Department of Municipalities and Transport and is supervised by it.
ITC is the responsible entity for operating public transport and managing parking spaces, traffic monitoring centres, axle weights stations, logistical facilities of freight surface transport and roads sector according to the approved transport plans in which improves the quality of services offered in the sector. In addition to supporting the efforts dedicated by Abu Dhabi Government to accomplish a balanced and comprehensive development that nurtures an intelligent, integrated and sustainable transport sector in the Emirate of Abu Dhabi.
Integrated Transport Centre official website: https://itc.gov.ae/
For more information or inquiries, please contact:
Batool Nabhani
Chief Media Coordinator - Media Affairs Division
Integrated Transport Centre in Abu Dhabi
Email: batool.nabhani@itc.gov.ae
© Press Release 2021
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