Riyadh: Huawei Tech Investment Saudi Arabia has announced a range of new initiatives to its device repair services, to create added convenience for customers, and to ensure them of the safety of using official Huawei repair services.
Huawei is also now offering free shipping of devices to a customer’s home or office after maintenance terms and conditions applied), through a free Postal Repair Service. The service allows customers to send their device for maintenance through SMSA and have it returned back through the same system, eliminating the need to visit a Huawei Service Center.
Customers can access the service via live chat on the Support App, by selecting ‘Send for Repair’ from the Service menu, where he/she can tap ‘Service’, under quick service clicks on ‘More’ and then ‘Send for Repair.’ Customers will then fill in and submit an application form as directed.
Huawei has implemented these enhanced measures as part of its commitment to customers, to give them confidence in its services, and also provide added convenience to those who are unable to visit the Service Centres but who still want the peace of mind of accessing official Huawei’s device services.
To further support its customers, Huawei has also extended warranties on any device that has a warranty which expires from 17th March to 15th June, so that customers have more time to avail of official Huawei services should they require them.
For more details about the extended warranty and Postal Repair Service, please contact the Huawei Hotline on 8001220888, or via live chat on the Support App.
-Ends-
About HUAWEI Consumer Business Group (CBG)
HUAWEI Consumer Business Group (CBG) is one of HUAWEI's three business groups, providing a range of products including smartphones, tablets, and mobile broadband devices. HUAWEI’s products and services are available in more than 170 countries and are used by a third of the world’s population.
Year on year growth was reflected in HUAWEI’s rise as a globally recognized premium brand. In 2019, Huawei was ranked 47out of 100 in BrandZ international company and No. 12 in the Brand Finance Global 500 Most Valuable Brands.
As a leading technology company, HUAWEI invests more than 10% of its annual sales revenue to research and development efforts and has established 14 research centers around the world. Among these facilities is the HUAWEI Aesthetics Research Center in Paris. HUAWEI’s newest R&D center is the Max Berek Innovation Lab in Wetzler, Germany, where HUAWEI and Leica are jointly researching technologies to improve mobile device camera and image quality. Huawei also established more than 10 laboratories in China, Europe and other locations and operates through these sites with more than 600 partners.
For more information please visit: consumer.huawei.com/sa
For regular updates on HUAWEI Consumer BG, follow us on:
Facebook: facebook.com/HuaweiMobileKSA
Twitter: twitter.com/HuaweiMobileKSA
YouTube: youtube.com/Huaweimobileksa
Instagram: instagram.com/HuaweiMobileKSA
SnapChat: Huaweimobileksa
For media inquiries, please contact:
Roger Romanos
Huawei Consumer Business Group – Saudi Arabia
Email: roger.samir.romanos@huawei.com
Mobile: +966 50 529 3412
Mohammad Doughan
H+K Strategies
Mobile: +966 5593 68 665
Email: Mohammad.Doughan@HKStrategies.com
Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.
The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.
To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.
