Jeddah, Kingdom of Saudi Arabia – Serco Saudi Services and Dr. Soliman Fakeeh Hospital have entered into an agreement aimed at transforming facilities management services at Dr. Soliman Fakeeh Hospital (DSFH) in Jeddah.

Working in close collaboration with DSFH management and staff, Serco will be bringing its knowledge of international best practice in service and solution design in Healthcare Facilities Management to develop bespoke and high quality Facilities Services at the Jeddah Hospital. The scope of services includes, Facilities Operation and Maintenance, Portering and Housekeeping.

Ahmad El Houri, General Manager, Serco Saudi Services, said, “This is a great opportunity to further improve patient experience in Jeddah through Serco and DSFH working together to bring new service methodologies, ways of working and the latest technology to the clinical environment and support the delivery of high quality clinical care.”

Serco has extensive experience in delivering essential healthcare facilities management services. From mission critical building maintenance to hospital facilities services such as catering, cleaning, and porter services, we specialise in delivering a better environment for healthcare and supporting improved patient outcomes.  

We partner with governments, healthcare authorities and world-class healthcare companies to deliver patient-centered solutions that address the challenge of declining health budgets, in the face of rising public demand.

About Serco Middle East

Serco are public sector experts who specialise in the delivery of essential public services with over 50,000 people working across the world in defence, transport, justice, immigration, health, and other citizen services across national, state and local government. Together, we bring a world of experience to what we do.

Our broad cross sector and international experience means we can transfer constantly updated standards of best practice, share new service innovations and drive improvements in the performance of the public services we manage.

A strong public sector ethos runs through our organisation which is why you will always find our people are motivated to make a positive difference. We constantly evaluate our performance and the efficiency of our operations, as well as the outcomes we achieve for citizens.

In the Middle East, Serco employs more than 4,500 people across 5 countries - Bahrain, Iraq, Saudi Arabia, Qatar and the United Arab Emirates and are constantly monitoring emerging markets in the region for new entry opportunities. In the Middle East, we operate in the sectors of Transport, Aviation, Defence, Health and Integrated Facilities Management.

We have been operating in the Middle East since 1947 and have a profound understanding of the region, its drivers, operational environment, working practices and its cultural sensitivities; delivering essential services to customers on behalf of governments, semi-governments and large private corporations.

Visit: www.serco.com

For more details contact;
Ali Fahmi
Ali.fahmi@serco.ae
+971 56 177 5820

© Press Release 2018