Middle East: Cisco’s Webex collaboration platform enabled the rapid adoption of new remote learning models by universities and schools across the Middle East and Africa (MEA) during the COVID-19 pandemic. 538 educational institutions in the region delivered over 65 million minutes of meetings, and more than 185,000 sessions over the digital meeting platform between March 1st and June 1st, 2020. 

As 91 percent of the world’s student population was faced with the reality of not being able to attend universities and schools in person, distance learning became a vital way of ensuring continuity, and encouraged institutions to accelerate their investments in digital transformation.

Recognizing the concerns of educators, which range from compliance and online safety, to student privacy and stimulating participation, Cisco’s Webex platform provided a vital link in enabling institutions to continue educating students in a secure manner – leveraging advanced security and authentication features to protect data and provide added peace-of-mind. 

Webex empowered teachers to go beyond delivering lessons, allowing them to hold dialogues and interact with students, with features such as instant chat and polls to keep them engaged. Digital whiteboarding also enabled group work, while session recording functionality allowed students to access or revisit lectures at their convenience.

“Due to the pandemic, educational institutions in the region have had to face the challenge of adapting quickly by deploying new solutions which have enabled students to continue gaining access to quality education. This required the collective efforts of governments, local service providers and technology enablers, who worked tirelessly towards a seamless transition to remote learning for all,” said Reem Asaad, Vice President, Cisco Middle East & Africa.

Assad continued, “Deploying Webex, the powerful, interactive experiences that have been created by  the education sector in MEA have also proven that digital learning is not merely a temporary stopgap solution, but rather an invaluable part of the education experience, which opens up a new range of collaboration opportunities for educators going forward. This is possible when you use an integrated and secure collaboration platform that caters for the various interaction requirements and styles required by an effective education process.”

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