Zain KSA top performer in 5G services

According to CITC's Meqyas report for first quarter 2021


Zain KSA ranked first in the Meqyas report issued by the Communications and Information Technology Commission (CITC) in the Kingdom, delivering the best 5G services during the first quarter of 2021.

The results reflected Zain KSA’s advanced position in providing 5G services, as it topped all the indicators measured by the report in this category. Zain KSA came in first in the 5G deployment across the Kingdom (Number of Governorates with 5G) indicator for the second consecutive quarter, covering 43 governorates. It also ranked in first place in the mobile 5G average download speed.

Meanwhile, Zain KSA continued to lead in 5G deployment across the Kingdom’s regions, with its services covering 12 out of 13 administrative regions. It also topped the Fixed Internet Video Streaming quality indicator with 99.87%. In terms of Latency for Most Used Social Media Platforms in the Kingdom, Zain KSA ranked first in the Twitter application.

Global network testing and benchmarking firm, umlaut, had previously identified Zain KSA as leading operator in data performance with its 5G network and other technologies. Zain KSA demonstrated strongest 5G coverage across Riyadh, where its users achieved highest data stream download and upload speeds. Zain KSA had the best mobile data experience in 4G and 5G in Riyadh, the strongest coverage and the highest peak data rates, with high reliability in all its services. It also had the fastest YouTube video start time and website browsing start time, which supports customers with fast browsing websites, downloading music (songs), browsing social media and uploading photos.

CITC quarterly releases Meqyas to measure Internet Speeds and Digital Content Access Speed in the Kingdom of Saudi Arabia through comparing the speeds of service providers in the Kingdom through download, upload and 5G speeds, ranking the best performing operators in each region and covering the most commonly used social media applications and video games in the Kingdom. Through the publication, CITC aims to increase competition among service providers and enhance transparency in the sector by providing data and indicators to investors and parties interested in the sector’s performance in the Kingdom.

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