Workz offers new affordable OTA platform for mobile operators

Dubai, UAE: Workz Group, the telecoms subscriber products manufacturer, and serialized software specialists has, today, officially launched Z-OTA, a competitive and highly flexible Over-The-Air (OTA) platform and value-added service (VAS). The advanced solution enables mobile network operators to remotely update their subscribers’ SIMs in the market and introduce new services without

Workz offers new affordable OTA platform for mobile operators
31 January 2017
Z-OTA makes Over-The-Air management of subscriber SIMs more accessible through innovative new payment plans

Dubai, UAE: Workz Group, the telecoms subscriber products manufacturer, and serialized software specialists has, today, officially launched Z-OTA, a competitive and highly flexible Over-The-Air (OTA) platform and value-added service (VAS).  The advanced solution enables mobile network operators to remotely update their subscribers’ SIMs in the market and introduce new services without having to physically configure the card itself. 

With the proliferation of LTE and introduction of 5G, operators now have the opportunity to offer more advanced services on the subscribers’ SIM card.  OTA services allow operators to take advantage of this potential, however, not many operators use the service or have one with LTE capability due to the capital expenditure involved in installing or upgrading an OTA system.  To address this, Workz has introduced flexible pay-as-you-go and per campaign or SIM payment plans making OTA services more accessible to operators.  The non-proprietary or open system will give greater flexibility to the operator when selecting SIM card vendors and provide easy hosting solutions that include cloud, dedicated secure server, and self-hosting options with the choice of self-management or a managed service.

The Z-OTA platform offers a range of applications that allow the remote management of value-added services on the SIM which include Remote File Management, Remote Applet Management, push notifications and management of a Dynamic SIM Tool Kit.

Remote File Management (RFM) helps operators update the SIM services such as service provider name, preferred roamingcarriers, SMS service centre number, etc.  Remote Applet Management (RAM) allows operators to manage the applications on the SIM card such as the backup of contact information.  Push notifications enable an operator or third-party advertising messages to be sent to the user’s phone, and the Dynamic SIM Tool Kit allows remote management of content for information-on-demand services such as news, ringtones, etc.

The early adopters of Workz’ Z-OTA service are multi-national mobile brands from the Middle East and Africa.  These operators are employing solutions such as customising preferred network name on the screen to a specific plan or even a user’s personal name.  Z-OTA can also be used for promotional activities wherein retailers can provide discounts based on subscribers’ location through well-timed push messages.  

Commenting on the launch of the Z-OTA platform Workz CEO Brad Taylor said “As part of our long-term IoT strategywe’ve invested in our Z-OTA platform.  With the explosion of connected devices, we’re continuously investing in our remote provisioning and routing to help operators, device manufacturers and service providers remotely update their devices.  We’re in a good position to take advantage of IoT developments by offering the strongest, most innovative and most reliable solutions.  We’re currently working with some of the region’s leading operators on pioneering new Over-The-Air projects and we’re very excited by what they will allow the operator to do.”


About Workz
Workz Group, originally established in 1997, is a leading security printing and serialised product management specialist.  The company provides SIM cards, scratch cards, retail packaging and the optimisation of their end-to-end supply chain as well as the development and management of applications such as Workz’ Z-OS operating systems and Z-OTA provisioning services for mobile network operators and telecom technologies.  Workz has forged partnerships with over 60 mobile network operators and wireless device manufacturers delivering over 1 billion products each year across Middle East, Africa, Asia and East Europe.

Headquartered in Dubai Production City, UAE with operations in the Middle East Workz has a regional S.E. Asia office in India and production partners in UAE, India, China and Taiwan.  Workz Group consists of two main entities; Workz Media FZ LLC and Workz Cargo LLC.

Workz is ISO 9001 Quality Management and ISO 27001 Information Security certified and processes over 500 billion data records each year.  The company is also an active member of the GSMA, TAPA, and ICMA trade associations.  Workz was recognised in 2016 as the Best Experience Support Partner at the Vodafone Qatar CXO Awards.

For more information on Workz Group, please visit

For further information on this release, please contact:
Gloria Salis
Marketing Executive
Workz Group
T: +9714 453 3198
F: +9714 299 5957
M: +971526424699

Mark Humphreys
Head of Marketing
Workz Group
T: +9714 453 3198
F: +9714 299 5957
M: +97150 459 1579

© Press Release 2017

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