12 April 2016· Pioneering technology-related solutions for smart refueling in United Arab Emirates
Kuwait - Diyar United Company, a Kuwait-headquartered ICT specialist, has completed key milestones in ADNOC Distribution's pioneer project aiming to transform its UAE network of service stations into 'Smart Service Stations', which are capable of offering self-service fuelling option. The cashless ADNOC Wallet-linked payment methods, one of the core solutions delivered by Diyar United Company, will be manageable via both mobile phones and tablet devices, and is slated to reduce queues and wait times at ADNOC distribution service stations. The project also involves the integration of RFID technology at the pump, with e-commerce systems in highly secure environment to deliver seamless fueling and sales process based on customer preference, and payment methods.
This initiative will mark a shift in vehicle refueling experience in the region, especially in locations with high congestion rates and delayed customer journeys. Customers who register with ADNOC Wallet will be able to pay for their fuel purchases at smart service stations via a smart tag installed at their vehicle's fuel tank inlet, ADNOC Plus card, or even via their ID Card, which is issued by UAE's Emirates Identity Authority to UAE nationals and residents.
Bashar Atout, CEO, Diyar United Company said: "We are proud to be a part of this 'Smart' initiative by ADNOC Distribution. As a technology enabler, we see it as a professional challenge to align ourselves with the technology innovation of our customers, driven by the broader national digital strategy as envisioned by the UAE. Apart from the immense convenience and customer satisfaction that this system can provide, there is also a strong security factor that will be of benefit to all customers, with small or big accounts alike."
The project will feature a cashless payment system at the pump that is linked to a highly-secure eCommerce system in the back-end. Customer satisfaction will be redefined through this system, with shorter wait times, increased payment options, and peace-of-mind. The 'Smart Service Stations' can be used as information platforms for customers and as a base for the company to improve and plan services. Multiple technologies are being applied in this project including smart tag and ID Card as payment tokens all of which are integrated with the back office system at the station and Head Office.
Khalid Hadi, Vice President for Marketing and Corporate Communications at ADNOC Distribution, said: "We are very happy to have Diyar United Company as a partner in this landmark project. We have always prioritized the implementation of the most advanced, cutting-edge solutions available for the benefits of our customers. The technology and automation provided by Diyar United Company for 'Smart Service Stations' aim to ensure high reliability, excellent performance and significant benefits to our customers and stakeholders."
Diyar United Company is a leading regional company that adopts the highest international quality standards and maintains a strong portfolio of best-in-class technology solutions. Diyar is reputed for providing innovative services and industry specific solutions to the oil & gas, government, e-government, homeland security, telecommunication, transportation and health sectors.
About Diyar United Company
Since its inception in 1980, Diyar United has been in the business of providing innovative Information Technology solutions, products and services in state of Kuwait. Based on that solid foundation, Diyar has emerged to provide innovative solutions in the Middle East Region. Our solutions have been carefully selected to add value by improving efficiency and effectiveness across all sectors. In addition we have invested in providing industry specific solutions for Government, e-Government, Homeland Security, Oil Industry, Telecommunication Industry, Transportation and Health Sector.
About ADNOC Distribution
Founded in 1973, as the first company owned by Abu Dhabi Government specialised in the marketing and distribution of petroleum products in the UAE, Abu Dhabi National Oil Company for Distribution (ADNOC Distribution) is a major driver of the country's economy and an important community player. It employs over 12,000 people of 50 different nationalities from all over the world. ADNOC Distribution is part of ADNOC Group - ranked among the top 10 energy companies worldwide.
The company offers its customers fuel and oil for land and sea transportation, as well as commercial products and services for an array of industries ranging from aviation and utilities to manufacturing and construction.
In the UAE, ADNOC Distribution owns a wide network of service stations, Oasis 365 stand-alone retail concepts, Autoserv car care centres, Salama vehicle inspection centres, multi-product depots and aviation fuel depots.
Throughout the GCC, the wider Middle East, Far East, Africa, and the CIS countries, ADNOC Distribution markets lubricants for passenger car and heavy duty diesel engine lubricants under the sub-brand ADNOC Voyager, as well as greases and lubricants for industrial, marine and other applications.
For fast access to the company's products and services, download the new ADNOC Distribution mobile app via mobileapp.adnocdistribution.ae, or visit our website - www.adnocdistribution.ae
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© Press Release 2016